The Cassandra project: recognising the multidimensional complexity of community nursing for workforce development
Jackson, C., Leary, A., Wright, T., Leadbetter, T., Manley, K. and Martin, A. 2015. The Cassandra project: recognising the multidimensional complexity of community nursing for workforce development. Canterbury Christ Church University England Centre for Practice Development.
|Authors||Jackson, C., Leary, A., Wright, T., Leadbetter, T., Manley, K. and Martin, A.|
|Keywords||Community nursing; safer staffing; workload activity tools; complexity of care; workforce modelling|
|Publisher||Canterbury Christ Church University England Centre for Practice Development|
|17 Apr 2015|
|Publication process dates|
|Deposited||31 Mar 2016|
|Funder||Health Education Kent, Surrey and Sussex|
Aiken L, Clarke S, Sloane D, Sochalski J & Silber J (2002) Hospital nurse staffing and patient mortality, nurse burnout and job dissatisfaction. Journal of the American Medical Association 288, 1987–1993.
Ball, J. et al. (2013) ‘Care left undone’ during nursing shifts: associations with workload and perceived quality of care’. BMJ Quality and Safety. 0:1–10. DOI:10.1136/bmjqs-2012-001767.
Bosma, T. and Higgins, J. (2002) Primary care trusts: no can do. Health Service Journal. 112. (5793): pp. 26-27.
Bristol Online Survey (BOS) (2015) [online]. Available at: <www.survey.bris.ac.uk>. Accessed 30th March 2015.
Blackman, I. et al. (2014) ‘Factors influencing why nursing care is missed’. Journal of Clinical Nursing. 24. pp. 47–56. DOI: 10.1111/jocn.12688.
Buchan. J. & Seccombe. I. (2012) RCN labour market review: Overstretched: Under-resourced. The UK nursing labour market review 2012. [online]. Available at: <http://www.rcn.org.uk/__data/assets/pdf_file/0016/482200/004332.pdf&... Accessed 30th March 2015.
Burns, T. (2007) ‘Community mental health teams’. Psychiatry. 6(8). pp. 325-8.
Centre for Workforce Intelligence. (2013) Future nursing workforce projections: Starting the discussion. [Online]. Available at: <http://www.cfwi.org.uk/publications/future-nursing-workforce-project... Accessed 19th May 2014.
Checkland, P. B. (1998) Systems thinking, systems practice. John Wiley & Sons Ltd. Chichester.
Corcho, O., Fernandez-Lopez, M., & Gomez-Perez, A. (2003) ‘Methodologies, tools and languages for building ontologies. Where is their meeting point?’. Data & Knowledge Engineering. Vol 46:1. pp. 41-64.
Curson. J. A. et al. (2010) ‘Who does workforce planning well? workforce review team rapid review summary’. International journal of health care quality assurance. Vol. 23. No. 1. pp. 110-9. [online]. Available at: <http://www.emeraldinsight.com/journals.htm?articleid=1837511&sho... Accessed 30th March 2015.
Delanty G. (1997) Social science: beyond constructivism and realism. Buckingham. Open University Press.
Davies, J. (2010) ‘Lightweight Ontologies’. In R. Poli et al (Eds.). Theory and applications of ontology. Springer Science & Media. London.
De Leon, E. (1993) Industrial Psychology. Rex Publishing. London.
Department of Health (2004) The NHS Knowledge and Skills Framework and the Development Review Process. London. Department of Health.
Department of Health (2012) Compassion in Practice Nursing, Midwifery and Care Staff: Our Vision and Strategy. London: Department of Health. Available at: <www.england.nhs.uk/wp-content/ uploads/2012/12/compassion-in-practice.pdf>. Accessed 30th March 2015 .
Drennan, V. (2014) The district nursing and community matron services workforce: A scoping review in South London for the South London Nursing Network. (Discussion Paper) London: South West London System. [Online]. Available at: <http://eprints.kingston.ac.uk/29227/>. Accessed 30th March 2015.
Duffield, C. et al. (2011) ‘Nursing staffing, nursing workload, the work environment and patient outcomes’. Applied Nursing Research. 24(4). pp. 244-55.
Ebright, R. et al. (2003) ‘Understanding the complexity of registered nurse work in acute care settings’. Journal of Nursing Administration. 33 (12). pp. 630- 38.
Fraher. E. P. & Jones. C. B. (2011) ‘North Carolina’s nursing workforce: planning today for a reformed tomorrow’. North Carolina medical journal. Vol. 72, no. 4. pp. 320-3. [online]. Available at: <http://www.ncmedicaljournal.com/wp-content/uploads/2011/07/72417-web... Accessed 30th March 2015.
Farmer. J. et al. (2012) ‘A theory of how rural health services contribute to community sustainability’. Social science & medicine. 75. pp. 1903-11. [online]. Available at: <http://www.sciencedirect.com/science/article/pii/S0277953612005722&g... Accessed 30th March 2015.
Finney, L. (2013) Our shared purpose: A practical guide. Horsham. Roffey Park Institute.UK.
Foley, T. (2013) Bridging the Gap: The financial case for a reasonable rebalancing of health and care resources. Royal College of Psychiatrists.
Fuchs, A. (2013) Nonlinear dynamics in complex systems: Theory and applications for the life-, neuro- and natural sciences. Berlin..Springer.
Garbett, R. & McCormack, B. (2002) ‘A concept analysis of practice development’. Nursing Times Research. 7. pp. 87–100.
Guba, E. G. & Lincoln, Y. S. (1989) Fourth generation evaluation. Newbury Park. Sage.
Hall, L. (1964) ‘Nursing-what is it?’. The Canadian Nurse. 60 (2). pp. 150-154.
Hodder, P. (1995) ‘Towards an integrated primary health care team’. Value for Money Update.1: pp. 6-7.
Holloway. K. et al. (2009) ‘Specialist nursing framework for New Zealand: a missing link in workforce planning policy, politics, & nursing practice’. Policy, Politics and Nursing Practice. 10. 4. pp. 269–75. [online] Available at: <http://ppn.sagepub.com/content/10/4/269.full.pdf+html>. Accessed 30th March.
Health and Social Care Information Centre (2014) NHS workforce statistics. [Online]. Available at: <www.hscic.gov.uk/catalogue/ PUB16922/nhs-work-stat-nov-2014-nur-area-levl.xls>. Accessed 30th March 2015.
Health Education England (HEE) (2014) Framework 15: Health Education England strategic framework 2014-2019. [Online]. Available at: <http://hee.nhs.uk/wp-content/blogs.dir/321/files/2013/07/HEE_Strateg... Accessed 30th March 2015.
Hurst, K. (2005) Developing and Validating the AUKUH’s WP&D System. Commissioned by AUKUH Directors of Nursing.
Hurst. K. (2006) ‘Primary and community care workforce planning and development’. Journal of advanced nursing. 55. 6. pp. 757–69. [online]. Available at: <http://onlinelibrary.wiley.com/doi/10.1111/j.1365-2648.2006.03966.x/... Accessed 30th March 2015.
Hurst, K. & Kirkby, E. (2014) ‘Using a complex audit tool to measure workload, staffing and quality in district nursing’. [Online]. Available at: <http://www.magonlinelibrary.com/doi/abs/10.12968/bjcn.2014.19.5.219&... Accessed 19th January 2015.
Hurst, K. & Patterson, D.K. (2014) ‘Health and social care workforce planning and development – an overview’. [Online]. Available at: <http://www.emeraldinsight.com/doi/full/10.1108/IJHCQA-05-2014-0062&g... Accessed 19th January 2015.
Jackson, C. Manley, K., Wright, T. (2014) A Scoping Project to Develop a Shared Purpose Framework for the Delivery of First Class Community Nursing Services Across Kent and Medway. Final Report. ECPD . ISBN 9781909067219.
Jackson, C. et al. (2015) ‘Making the complexity of community nursing visible: the Cassandra project’. British Journal of Community Nursing, March, 20 (3), 126-133.
Kalisch, B. J. et al. (2009) ‘Missed nursing care: Errors of omission’. Nursing Outlook. 57:1. pp. 4-9.
Kalisch B. & Williams R. (2009) Development and psychometric testing of a tool to measure missed nursing care. The Journal of Nursing Administration. 39. pp. 211–219.
Kalisch, B. J. et al. (2011) ‘Do staffing levels predict missed nursing care?’. International Journal for Quality in Health Care. 1–7. DOI:10.1093/intqhc/mzr009.
Kane, K. (2008) Caseload analysis in District Nursing: the impact on practice. British Journal of Community Nursing. 13(12). pp. 567-573.
Kelly. D. et al. (2009) ‘Twenty-four hour care: implications for the role and developmental needs of nurses in acute and community settings’. Journal of nursing management. 17. pp. 594–602. [online]. Available at: <http://onlinelibrary.wiley.com/doi/10.1111/j.1365-2834.2008.00890.x/... Accessed 30th March 2015.
Kent and Medway NHS and Social Care Partnership Trust (KMPT) (2014) Enhancing quality through safer staffing levels. [Online]. Available at: <http://www.kmpt.nhs.uk/about-us/safer-staffing.htm>. Accessed 20th March 2015.
Leach. M. J. & Segal. L. (2011) ‘Patient attributes warranting consideration in clinical practice guidelines, health workforce planning and policy’. BMC Health services research. 11. 221. pp. 1-8. [online]. Available at: <http://www.biomedcentral.com/1472-6963/11/221>. Accessed 30th March 2015.
Leary, A, et al. (2008) ‘Dimensions of clinical nurse specialist work in the UK’. Nursing Standard. 23: 15–17. pp. 40-44.
Leary. A. (2011) ‘Proving your worth: Alison Leary has tips on how nurse specialists can demonstrate added value’. Nursing Standard. Vol. 25. Issue 31. [online]. Available at: http://rcnpublishing.com/doi/abs/10.7748/ns2011.04.25.31.62.p5499. Accessed 30th March 2015.
Leary, A. et al. (2014) ‘The work left undone. Understanding the challenge of providing holistic lung cancer nursing care in the UK’. European Journal of Oncology Nursing. 18. 23-28. DOI:10.1016/j.ejon.2013.10.002.
Lincoln Y.S. & Guba E.G. (1985) Naturalistic inquiry. Sage Publications. Newbury Park. CA.
Malone, D. et al. (2009) ‘Community mental health teams for people with severe mental illnesses and disordered personality’. Schizophrenia Bulletin, 35(1), pp. 13–14. DOI:10.1093/schbul/sbn164.
Manley, K., Crisp, J. & Moss, C. (2011) ‘Advancing the practice development outcomes agenda within multiple contexts’. International Practice Development Journal. Vol. 1. No. 1. pp 1-16.
Manley, K. et al. (2014) ‘A shared purpose framework to deliver person-centred, safe and effective care: organisational transformation using practice development methodology’. International Practice Development Journal. 4(1).
Masnick. K. & McDonnell. G. (2010) ‘A model linking clinical workforce skill mix planning to health and health care dynamics’. Human resources for health. 8. 11. pp. 1-10. [online]. Available at: <http://www.human-resources-health.com/content/8/1/11/abstract>. Accessed 30th March 2015.
McGuinness, D. L. (2003). "Ontologies Come of Age". In D. Fensel, J. Hendler, H. Lieberman,and W. Wahlster (Eds). Spinning the semantic web: Bringing the World Wide Web to its full potential. MIT Press.
Mind (2014a) What is community-based mental health and community care?. [Online]. Available at: <http://www.mind.org.uk/information-support/guides-to-support-and-ser... Accessed 30th March 2015.
Mind (2014b) ‘New data shows ‘profoundly worrying picture’ of underinvestment in mental health’. [Online]. Available at: <http://www.mind.org.uk/news-campaigns/news/new-data-shows-profoundly... Accessed 26th March 2015.
Noy, N. F. & McGuinness, D. L. (2001) Ontology development 101: a guide to creating your first ontology technical report. Stanford California. Stanford Medical Informatics SMI-2001-0880.
National Quality Board Publication (2013) How to ensure the right people, with the right skills, are in the right place at the right time. A guide to nursing, midwifery and care staffing capacity and capability. [Online]. Available at: <http://www.england.nhs.uk/wp-content/uploads/2013/11/nqb-how-to-guid... Accessed 19th May 2014.
Needleman, J. et al. (2002) Nurse-staffing levels and the quality of care in hospitals. New England Journal of Medicine. 346, 1715–1722
NHS Ayrshire and Arran. (2013) Workforce Plan 2013-14, Version 4. [Online]. Available at: <http://www.nhsaaa.net/media/221507/wfplan1314v4.pdf>. Accessed 19th May 2014.
NHS (2014) NHS Five year forward view. [Online]. Available at: < http://www.england.nhs.uk/wp-content/uploads/2014/10/5yfv-web.pdf>... Accessed 15th March 2015.
NHS Greater Glasgow and Clyde. (2013) NHSGGC Workforce plan 2013/14. [Online]. Available at: <http://library.nhsggc.org.uk/mediaAssets/library/NHSGGC%202013%20-%2... Accessed 19th May 2014.
NHS Lanarkshire. (2013) NHS Lanarkshire workforce plan 2013/14. NHS Lanarkshire. [Online]. Available at: <http://www.nhslanarkshire.org.uk/boards/2013-board-papers/Documents/... Accessed 19th May 2014.
Parsons. D. (2010) ‘Medical-workforce planning: an art or science? The difficult problem of matching supply and demand’. Human resource management international digest. Vol 18. No 5. pp. 36-8. [online]. Available at: <http://www.ingentaconnect.com/content/mcb/044/2010/00000018/00000005... Accessed 30th March 2015.
Person, S., Allison, J. & Kiefe, C. (2004) Nurse staffing and mortality for medicare patients with acute myocardial infarction. Medical Care. 42. pp 4–12.
Queen’s Nursing Institute. (2014a) Developing a national district nursing workforce planning framework. NHS England. [Online]. Available at: <http://www.qni.org.uk/docs/District_Nursing_Workforce_Planning_Repor... Accessed 19th May 2014.
Queen’s Nursing Institute (QNI) (2014b) The District Nursing Workforce Planning Project: Literature Review. QNI. London.
Raiborn, C. A. (2004) Managerial Accounting. Nelson Thomson Learning. Melborne Australia.
Reid, B. et al. (2008) ‘District nursing workforce planning: a review of the methods’. British journal of community nursing. Vol 13. No 11. pp. 525-30. [online] . Available at: <http://www.internurse.com/cgi-bin/go.pl/library/article.cgi?uid=3152... Accessed 30th March 2015.
Richards, A et al. (2000) ‘Skill mix between nurses and doctors working in primary care delegation or allocation: a review of the literature’. International Journal of Nursing Studies. 37 (3): pp. 185-97.
Royal College of Nursing (RCN) (2010) Frontline first turning back the clock? RCN report on mental health services in the UK. [Online]. Available at: < https://www.rcn.org.uk/__data/assets/pdf_file/0004/600628/004772.pdf... Accessed 30th March 2015.
Royal College of Nursing (2012) Safe staffing for older people’s wards. [Online]. Available at <https://www.rcn.org.uk/__data/assets/pdf_file/0010/439399/Safe_staff... Accessed 30th March 2015.
Royal College of Nursing (2013) Safe staffing levels – a national imperative (The UK nursing labour market review). [Online]. Available at: <http://www.rcn.org.uk/__data/assets/pdf_file/0018/541224/004504.pdf. Accessed 19th May 2014>. Accessed 30th March 2015.
Royal College of Nursing (2015) Frontline First: The Fragile Frontline. [Online]. Available at: <http://www.rcn.org.uk/newsevents/news/article/uk/the-fragile-frontli... Accessed 30th March 2015.
Schubert, M. et al. (2008) ‘Rationing of nursing care and its relationship to patient outcomes: the Swiss extension of the International Hospital Outcomes Study’. International Journal for Quality in Health Care. 20. pp. 227–37.
Skills for Health (2008) Career pathways in health. [Online]. Available at: <http://www.skillsforhealth.org.uk/career-framework/>. Accessed 30th March 2015.
Somerset Partnership NHS Foundation Trust (2013) Review of community hospital inpatient establishment. [Online]. Available at: <http://www.sompar.nhs.uk/content/26210/27900/93192/Enclosure_M_Manag...(3)_17.4.pdf>. Accessed 19th May 2014.
Thomas, L., Reynolds, T. & O’Brien, L. (2006) ‘Innovation and change: shaping District Nursing services to meet the needs of primary health care’. Journal of Nursing Management. 14. pp.447-54.
Tomblin Murphy. G. et al. (2012) ‘Eliminating the shortage of registered nurses in Canada: an exercise in applied needs-based planning’. Health policy. 105. pp. 192– 202. [online]. Available at: <http://www.sciencedirect.com/science/article/pii/S0168851011002491&g... Accessed 30th March 2015.
Tucker et al (2013) ‘All things to all people? The provision of outreach by community mental health teams for older people in England: findings from a national survey’. International Journal of Geriatric Psychiatry, 29, pp. 489–496.
Unruh L (2003) Licensed nurse staffing and adverse events in hospitals. Medical Care 41, 142–152.
Witten, I. H. & Frank, E. (2005) Data mining: Practical machine learning tools and techniques (The Morgan Kaufmann Series in Data Management Systems). Elsevier. Oxford.
11views this month
1downloads this month