Developing standards for an integrated approach to workplace facilitation for interprofessional teams in health and social care contexts: a Delphi study

Journal article


Martin, A. and Manley, K. 2017. Developing standards for an integrated approach to workplace facilitation for interprofessional teams in health and social care contexts: a Delphi study. Journal of Interprofessional Care. https://doi.org/10.1080/13561820.2017.1373080
AuthorsMartin, A. and Manley, K.
Abstract

Integration of health and social care forms part of health and social care policy in many countries worldwide in response to changing health and social care needs. The World Health Organization’s appeal for systems to manage the global epidemiologic transition advocates for provision of care that crosses boundaries between primary, community, hospital, and social care. However, the focus on structural and process changes has not yielded the full benefit of expected advances in care delivery.

Facilitating practice in the workplace is a widely recognised cornerstone for developments in the delivery of health and social care as collaborative and inclusive relationships enable frontline staff to develop effective workplace cultures that influence whether transformational change is achieved and maintained. Workplace facilitation embraces a number of different purposes which may not independently lead to better quality of care or improved patient outcomes. Holistic workplace facilitation of learning, development, and improvement supports the integration remit across health and social care systems and avoids duplication of effort and waste of valuable resources. To date, no standards to guide the quality and effectiveness of integrated facilitation have been published.

This study aimed to identify key elements constitute standards for an integrated approach to facilitating work-based learning, development, improvement, inquiry, knowledge translation, and innovation in health and social care contexts using a three rounds Delphi survey of facilitation experts from 10 countries. Consensus about priority elements was determined in the final round, following an iteration process that involved modifications to validate content. The findings helped to identify key qualities and skills facilitators need to support interprofessional teams to flourish and optimise performance.

Further research could evaluate the impact of skilled integrated facilitation on health and social care outcomes and the well-being of frontline interprofessional teams.

KeywordsIntegrated facilitation; interprofessional care; work-based learning; Delphi survey; facilitation standards; interprofessional facilitation
Year2017
JournalJournal of Interprofessional Care
PublisherTaylor & Francis
ISSN1356-1820
Digital Object Identifier (DOI)https://doi.org/10.1080/13561820.2017.1373080
FunderHealth Education Kent Surrey Sussex
Publication dates
Online23 Oct 2017
Publication process dates
Deposited24 Oct 2017
Accepted13 Jun 2017
Accepted author manuscript
Output statusPublished
Page range1-11
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https://repository.canterbury.ac.uk/item/88619/developing-standards-for-an-integrated-approach-to-workplace-facilitation-for-interprofessional-teams-in-health-and-social-care-contexts-a-delphi-study

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