Developing standards for an integrated approach to workplace facilitation for interprofessional teams in health and social care contexts: a Delphi study
Journal article
Martin, A. and Manley, K. 2017. Developing standards for an integrated approach to workplace facilitation for interprofessional teams in health and social care contexts: a Delphi study. Journal of Interprofessional Care. https://doi.org/10.1080/13561820.2017.1373080
| Authors | Martin, A. and Manley, K. |
|---|---|
| Abstract | Integration of health and social care forms part of health and social care policy in many countries worldwide in response to changing health and social care needs. The World Health Organization’s appeal for systems to manage the global epidemiologic transition advocates for provision of care that crosses boundaries between primary, community, hospital, and social care. However, the focus on structural and process changes has not yielded the full benefit of expected advances in care delivery. Facilitating practice in the workplace is a widely recognised cornerstone for developments in the delivery of health and social care as collaborative and inclusive relationships enable frontline staff to develop effective workplace cultures that influence whether transformational change is achieved and maintained. Workplace facilitation embraces a number of different purposes which may not independently lead to better quality of care or improved patient outcomes. Holistic workplace facilitation of learning, development, and improvement supports the integration remit across health and social care systems and avoids duplication of effort and waste of valuable resources. To date, no standards to guide the quality and effectiveness of integrated facilitation have been published. This study aimed to identify key elements constitute standards for an integrated approach to facilitating work-based learning, development, improvement, inquiry, knowledge translation, and innovation in health and social care contexts using a three rounds Delphi survey of facilitation experts from 10 countries. Consensus about priority elements was determined in the final round, following an iteration process that involved modifications to validate content. The findings helped to identify key qualities and skills facilitators need to support interprofessional teams to flourish and optimise performance. Further research could evaluate the impact of skilled integrated facilitation on health and social care outcomes and the well-being of frontline interprofessional teams. |
| Keywords | Integrated facilitation; interprofessional care; work-based learning; Delphi survey; facilitation standards; interprofessional facilitation |
| Year | 2017 |
| Journal | Journal of Interprofessional Care |
| Publisher | Taylor & Francis |
| ISSN | 1356-1820 |
| Digital Object Identifier (DOI) | https://doi.org/10.1080/13561820.2017.1373080 |
| Funder | Health Education Kent Surrey Sussex |
| Publication dates | |
| Online | 23 Oct 2017 |
| Publication process dates | |
| Deposited | 24 Oct 2017 |
| Accepted | 13 Jun 2017 |
| Accepted author manuscript | |
| Output status | Published |
| Page range | 1-11 |
Permalink -
https://repository.canterbury.ac.uk/item/88619/developing-standards-for-an-integrated-approach-to-workplace-facilitation-for-interprofessional-teams-in-health-and-social-care-contexts-a-delphi-study
Download files
212
total views501
total downloads1
views this month4
downloads this month
Export as
Related outputs
The development, implementation and evaluation of an online resource for the AHP educator career framework
Hammond, J., Hilburn, N., Martin, A. and Kerrell, R. 2024. The development, implementation and evaluation of an online resource for the AHP educator career framework.The implementation and evaluation of the AHP educator career framework
Hammond, J., Hilburn, N., Martin, A. and Kerrell, R. 2024. The implementation and evaluation of the AHP educator career framework . NHS England.Is my mind my own? Inside managing self-diagnosed insomnia in a mixed economy: a critical autoethnography
Martin, A. 2024. Is my mind my own? Inside managing self-diagnosed insomnia in a mixed economy: a critical autoethnography. PhD Thesis School of Allied and Public Health ProfessionsDeveloping, enabling and progressing multi-professional, consultant-level practice
Crouch, Robert, Manley, Kim and Barratt, Julian 2024. Developing, enabling and progressing multi-professional, consultant-level practice. International Journal for Advancing Practice. 2 (1), pp. 6-7. https://doi.org/10.12968/ijap.2024.2.1.6Co‐creating system‐wide improvement for people with traumatic brain injury across one integrated care system in the United Kingdom to initiate a transformation journey through co‐production
Manley, K., Saunders, K., Wilkinson, D., Faruqui, R. and Sakel, M. 2023. Co‐creating system‐wide improvement for people with traumatic brain injury across one integrated care system in the United Kingdom to initiate a transformation journey through co‐production. Health Expectations. 26 (2), pp. 869-881. https://doi.org/10.1111/hex.13712Community areas of sustainable care and dementia excellence in Europe (CASCADE) - Final report: A process and technology evaluation of the CASCADE programme in the United Kingdom implementation sites
Martin, A., Hatzidimitriadou, E., Sangeorzan, I., Smith, R., Wright, T., Price, N., Sirlantzis, K. and Rajapakse, S. 2023. Community areas of sustainable care and dementia excellence in Europe (CASCADE) - Final report: A process and technology evaluation of the CASCADE programme in the United Kingdom implementation sites. Canterbury Canterbury Christ Church University.Community areas of sustainable care and dementia excellence in Europe (CASCADE) - Final report findings from the evaluation study of the CASCADE model at two implementation sites in Belgium
Sangeorzan, I., Martin, A., Hatzidimitriadou, E., Smith, R., Hulbert, S. and Wright, T. 2023. Community areas of sustainable care and dementia excellence in Europe (CASCADE) - Final report findings from the evaluation study of the CASCADE model at two implementation sites in Belgium. Canterbury Canterbury Christ Church University.Community areas of sustainable care and dementia excellence in Europe (CASCADE) - Executive report: A retrospective analysis of the ZorgSaam model of long-term home and residential care for older adults
Martin, A., Smith, R., Hatzidimitriadou, E., Sangeorzan, I., Hulbert, S. and Wright, T. 2023. Community areas of sustainable care and dementia excellence in Europe (CASCADE) - Executive report: A retrospective analysis of the ZorgSaam model of long-term home and residential care for older adults. Canterbury Canterbury Christ Church University.Embedding research (ER) led by nurses, midwives and allied health professionals (NMAHPs): the NMAHP-ER model.
Whithouse, C. L., Tinkler, L., Jackson, Carolyn, Hall, Helen, Webster, Jonathan, Hardy, Sally, Copping, Jacky, Morris, Paul and Manley, K. 2022. Embedding research (ER) led by nurses, midwives and allied health professionals (NMAHPs): the NMAHP-ER model. BMJ Leader. 6 (4), pp. 323-326. https://doi.org/10.1136/leader-2021-000578Effectiveness of the community areas for sustainable dementia care and excellence in Europe (CASCADE) model of care: findings from a residential care home in Belgium
Martin, A. and Hatzidimitriadou, E., Smith, R., Sangeorzan, I., Wright, T., & Hulbert, S. 2022. Effectiveness of the community areas for sustainable dementia care and excellence in Europe (CASCADE) model of care: findings from a residential care home in Belgium.The epistemic insight digest: Issue : Autumn 2022
Gordon, A., Shalet, D., Simpson, S., Hassanin, H., Lawson, F., Lawson, M., Litchfield, A., Thomas, C., Canetta, E., Manley, K. and Choong, C. Shalet, D. (ed.) 2022. The epistemic insight digest: Issue : Autumn 2022. Canterbury Canterbury Christ Church University.Overcoming COVID-19 constraints on person centered dementia care: A narrative inquiry of lived experiences of residential care staff in Belgium
Martin, A. 2022. Overcoming COVID-19 constraints on person centered dementia care: A narrative inquiry of lived experiences of residential care staff in Belgium. Journal of Long-Term Care. pp. 183-192. https://doi.org/10.31389/jltc.129The experiences and perceptions of people living with dementia, informal carers and healthcare professionals of integrated care: findings from a qualitative evidence synthesis
Martin, A. and Smith, R., Martin, A, Wright, T., Hulbert, S.,& Hatzidimitriadou,E. 2021. The experiences and perceptions of people living with dementia, informal carers and healthcare professionals of integrated care: findings from a qualitative evidence synthesis.Overcoming the COVID-19 constraints on person-centred dementia care: a narrative inquiry of experiences of residential care staff in Belgium
Martin, A. and Hatzidimitriadou, E. 2021. Overcoming the COVID-19 constraints on person-centred dementia care: a narrative inquiry of experiences of residential care staff in Belgium.Integrated dementia care: A qualitative evidence synthesis of the experiences of people living with dementia, informal carers and healthcare professionals.
Smith, R., Martin, A., Wright, T., Hulbert, S. and Hatzidimitriadou, E. 2021. Integrated dementia care: A qualitative evidence synthesis of the experiences of people living with dementia, informal carers and healthcare professionals. Archives of Gerontology and Geriatrics. 97, p. 104471. https://doi.org/S0167-4943(21)00134-5Contemporary challenges of nursing CPD: Time to change the model to meet citizens’ needs
Jackson, C. and Manley, Kim 2021. Contemporary challenges of nursing CPD: Time to change the model to meet citizens’ needs. Nursing Open. 9 (2), pp. 880-891. https://doi.org/10.1002/nop2.941Implementing the PIE (Person, Interaction and Environment) programme to improve person-centred care for people with dementia admitted to hospital wards: a qualitative evaluation
Skingley, A., Godfrey, M., Henderson, R., Manley, K., Shannon, R. and Young, J. 2021. Implementing the PIE (Person, Interaction and Environment) programme to improve person-centred care for people with dementia admitted to hospital wards: a qualitative evaluation. International Practice Development Journal. 11 (1). https://doi.org/10.19043/ipdj.111.005The CASCADE project: exploring a ‘guest house’ concept
Smith, R., Wright, T., Martin, A. and Hatzidimitriadou, E. 2020. The CASCADE project: exploring a ‘guest house’ concept. Journal of Dementia Care. 28 (5), pp. 20-21.Developing an integrated career and competence framework for whole systems approach to urgent and emergency care delivery
Martin, A. and Manley, K. 2019. Developing an integrated career and competence framework for whole systems approach to urgent and emergency care delivery. International Emergency Nursing. https://doi.org/10.1016/j.ienj.2019.06.007An acquired or heritable connective tissue disorder? a review of hypermobile Ehlers Danlos Syndrome
Martin, A. 2019. An acquired or heritable connective tissue disorder? a review of hypermobile Ehlers Danlos Syndrome. European Journal of Medical Genetics. https://doi.org/10.1016/j.ejmg.2019.103672The whole systems approach to integrating urgent and emergency care
Manley, K., Martin, A., Jackson, C. and Wright, T. 2015. The whole systems approach to integrating urgent and emergency care. Health Service Journal- for healthcare leaders.Transformational theories for continuous professional development (CPD): the workplace as a resource for learning and improving
Manley, K. 2018. Transformational theories for continuous professional development (CPD): the workplace as a resource for learning and improving.
Quality clinical leadership for improving patient safety with patients, carers and staff centre stage.
Manley, K. 2018. Quality clinical leadership for improving patient safety with patients, carers and staff centre stage.A realist synthesis of effective continuing professional development (CPD): a case study of healthcare practitioners' CPD
Manley, K., Martin, A., Jackson, C. and Wright, T. 2018. A realist synthesis of effective continuing professional development (CPD): a case study of healthcare practitioners' CPD. Nurse Education Today. 69, pp. 134-141.A scoping review of staff training and education needs
Martin, A. and Jackson, C. 2018. A scoping review of staff training and education needs.Using participatory practice development, Delphi and realist research approaches to understand how frontline teams can use the workplace to integrate learning, development, improvement and innovation
Manley, K. and Jackson, C. 2018. Using participatory practice development, Delphi and realist research approaches to understand how frontline teams can use the workplace to integrate learning, development, improvement and innovation.Using participatory, practice development, Delphi and realist research approaches to understand how frontline teams can use the workplace to make sustainable improvements in the quality of their practice
Manley, K., Jackson, C., Martin, A. and Wright, T. 2018. Using participatory, practice development, Delphi and realist research approaches to understand how frontline teams can use the workplace to make sustainable improvements in the quality of their practice.The person, interactions and environment programme to improve care of people with dementia in hospital: a multisite study
Godfrey, M., Young, J., Shannon, R., Skingley, A., Woolley, R., Arrojo, F., Brooker, D., Manley, K. and Surr, C. 2018. The person, interactions and environment programme to improve care of people with dementia in hospital: a multisite study. Health Services and Delivery Research. 6 (23). https://doi.org/https://www.journalslibrary.nihr.ac.uk/hsdr/hsdr06230/.Safety culture, quality improvement, realist evaluation (SCQIRE): evaluating the impact of the patient safety collaborative initiative
Manley, K., Jackson, C., McKenzie, C., Martin, A. and Wright, T. 2017. Safety culture, quality improvement, realist evaluation (SCQIRE): evaluating the impact of the patient safety collaborative initiative.Patient safety, culture, leadership and improvement capability in frontline practice
Martin, A. and Manley, K. 2017. Patient safety, culture, leadership and improvement capability in frontline practice.The role of the link nurse in infection prevention and control (IPC): developing a link nurse framework
Manley, K. and Gallagher, R. 2012. The role of the link nurse in infection prevention and control (IPC): developing a link nurse framework. London Royal College of Nursing.A scoping review of gaps and priorities in dementia care in Europe
Martin, A., O'Connor, S. and Jackson, C. 2018. A scoping review of gaps and priorities in dementia care in Europe. Dementia: The International Journal for Social Research and Practice. https://doi.org/10.1177/1471301218816250