Evaluation of co-production processes in a community-based mental health project in Wandsworth
Report
Hatzidimitriadou, E., Mantovani, N. and Keating, F. 2012. Evaluation of co-production processes in a community-based mental health project in Wandsworth. Kingston upon Thames Kingston University and St George's, University of London.
Authors | Hatzidimitriadou, E., Mantovani, N. and Keating, F. |
---|---|
Abstract | The notion of partnerships and co-production has been introduced in the latest public services policies, suggesting that the key to reforming them is to encourage users to design and deliver services in equal partnerships with professionals. It is argued that co-production has the potential to deliver a major shift in the way we provide health, education, policing and other services in ways that make them much more effective, more efficient, and therefore more sustainable. This report presents findings from an evaluation study of the co-production processes in a community-based mental health project at the London Borough of Wandsworth. The evaluation sought to describe actions, changes, and functions that brought about a co-productive way of offering Improve Access to Psychological Therapies (IAPT) services in this locality. The study aimed at producing transferable knowledge about a novel model of public service provision, which was developed by Wandsworth Community Empowerment Network (WCEN) in association with the South West London and St George’s Mental Health Trust. The ‘Wandsworth Model’ entails canvassing partnerships with local faith-based and other community groups, who got engaged in co-producing responsive mental health services, in an attempt to address issues such as access and effectiveness of service delivery. The study applied a participatory research approach to capture the co-production processes that took place in establishing the partnership between the mental health services and WCEN and the impact of such initiatives in reaching out to local BME communities. Our main method of gathering evidence was narrative interviews which were conducted with key informants from the three groups involved in delivering co-produced services: IAPT professionals, WCEN workers, and community/religious leaders. The thematic interview areas were: the participants’ involvement in the co-produced services, views about co-production, benefits and challenges of co-production for all stakeholders, and suggestions for improvement. The findings for this study suggest that co-production can be very rewarding for both public agencies and communities, if supported and implemented with a view to empower people instead of making false economies for the welfare services. The ultimate goal should be that service users become partners in managing their own health however this is a major shift that requires a lot of experience and commitment in the co-production of services and, perhaps, it can only be possible when systemic barriers at community, public agency and state levels are brought down. Nonetheless, the ‘Wandsworth model’ of co-production appears to be a promising approach and should be further explored and supported to achieve its full potential. |
Keywords | Mental health; Community mental health; Wandsworth; Public health |
Year | 2012 |
Publisher | Kingston University and St George's, University of London |
Place of publication | Kingston upon Thames |
Output status | Published |
File | |
Publication dates | |
Nov 2012 | |
Publication process dates | |
Deposited | 08 Feb 2017 |
https://repository.canterbury.ac.uk/item/873xv/evaluation-of-co-production-processes-in-a-community-based-mental-health-project-in-wandsworth
Download files
592
total views264
total downloads6
views this month2
downloads this month
Export as
Related outputs
Social determinants of the mental health of pregnant women in Nepal: Stakeholder perspectives.
Sah, L., Hatzidimitriadou, E., Wier, Jacqueline and Sah, Rajeeb Kumar 2024. Social determinants of the mental health of pregnant women in Nepal: Stakeholder perspectives. PLoS ONE. 19 (12), p. e0314736. https://doi.org/10.1371/journal.pone.0314736Strategies for improving access to primary care services for homeless immigrants in England: a Delphi study.
Namata, C. and Hatzidimitriadou, E. 2023. Strategies for improving access to primary care services for homeless immigrants in England: a Delphi study. Primary health care research & development. 24, p. e70. https://doi.org/10.1017/S1463423623000646Mechanised orthosis for children with neurological disorders (MOTION) - Normative data collection
Coleman, D., Brown, M., Hunt, M. and Hatzidimitriadou, E. 2023. Mechanised orthosis for children with neurological disorders (MOTION) - Normative data collection. Canterbury Canterbury Christ Church University.Mechanised orthosis for children with neurological disorders (MOTION) - Evaluation of training packages
Hatzidimitriadou, E., Stein, M., Moore, J., Apps, J. and Kanderakis, T. 2023. Mechanised orthosis for children with neurological disorders (MOTION) - Evaluation of training packages. Canterbury Canterbury Christ Church University.Mechanised orthosis for children with neurological disorders (MOTION) - Assessment of training needs of professionals and parents in bionic rehabilitation final report on survey and interviews of health care professionals and parents of children with CP
Hatzidimitriadou, E., Apps, J., Stein, M. and Moore, J. 2023. Mechanised orthosis for children with neurological disorders (MOTION) - Assessment of training needs of professionals and parents in bionic rehabilitation final report on survey and interviews of health care professionals and parents of children with CP. Canterbury Canterbury Christ Church University.Community areas of sustainable care and dementia excellence in Europe (CASCADE) - Final report: A process and technology evaluation of the CASCADE programme in the United Kingdom implementation sites
Martin, A., Hatzidimitriadou, E., Sangeorzan, I., Smith, R., Wright, T., Price, N., Sirlantzis, K. and Rajapakse, S. 2023. Community areas of sustainable care and dementia excellence in Europe (CASCADE) - Final report: A process and technology evaluation of the CASCADE programme in the United Kingdom implementation sites. Canterbury Canterbury Christ Church University.Community areas of sustainable care and dementia excellence in Europe (CASCADE) - Final report findings from the evaluation study of the CASCADE model at two implementation sites in Belgium
Sangeorzan, I., Martin, A., Hatzidimitriadou, E., Smith, R., Hulbert, S. and Wright, T. 2023. Community areas of sustainable care and dementia excellence in Europe (CASCADE) - Final report findings from the evaluation study of the CASCADE model at two implementation sites in Belgium. Canterbury Canterbury Christ Church University.Community areas of sustainable care and dementia excellence in Europe (CASCADE) - Executive report: A retrospective analysis of the ZorgSaam model of long-term home and residential care for older adults
Martin, A., Smith, R., Hatzidimitriadou, E., Sangeorzan, I., Hulbert, S. and Wright, T. 2023. Community areas of sustainable care and dementia excellence in Europe (CASCADE) - Executive report: A retrospective analysis of the ZorgSaam model of long-term home and residential care for older adults. Canterbury Canterbury Christ Church University.Evaluation study of diabetes and wellbeing (DWELL) - Report 4: Workforce training and cost effectiveness
Hatzidimitriadou, E., Manship, S., Thompson, T., Morris, R., Moore, J., Hulbert, S. and Saloniki, E.-C. 2023. Evaluation study of diabetes and wellbeing (DWELL) - Report 4: Workforce training and cost effectiveness. Canterbury. UK Canterbury Christ Church University.Evaluation study of Diabetes and Wellbeing (DWELL) - Report 3: Process evaluation
Hatzidimitriadou, E., Manship, S., Thompson, T., Morris, R., Moore, J. and Hulbert, S. 2023. Evaluation study of Diabetes and Wellbeing (DWELL) - Report 3: Process evaluation. Canterbury Canterbury Christ Church University.Evaluation study of diabetes and wellbeing (DWELL) - Report 2: Participant outcomes
Hatzidimitriadou, E., Manship, S., Thompson, T., Morris, R., Moore, J., Hulbert, S. and Saloniki, E.-C. 2023. Evaluation study of diabetes and wellbeing (DWELL) - Report 2: Participant outcomes. Canterbury, UK Canterbury Christ Church University.Evalatuation study of the diabetes and welbeing (DWELL) - Report 1: Evaluation methodology
Hatzidimitriadou, E., Manship, S., Thompson, T., Morris, R., Moore, J. and Hulbert, S. 2023. Evalatuation study of the diabetes and welbeing (DWELL) - Report 1: Evaluation methodology. Canterbury, UK Canterbury Christ Church University.The experiences and perceptions of healthcare professionals regarding assistive technology training: A systematic review
Manship, S., Hatzidimitriadou, E., Moore, J., Stein, M., Towse, D. and Smith, R. 2023. The experiences and perceptions of healthcare professionals regarding assistive technology training: A systematic review. Assistive Technology. https://doi.org/10.1080/10400435.2023.2219294EMPOWERCARE: EMPOWERing individuals & communities to manage their own CARE
Hatzidimitriadou, E., Wright, T., England, M., Thompson, T. and Lynch, M. 2023. EMPOWERCARE: EMPOWERing individuals & communities to manage their own CARE. Canterbury Canterbury Christ Church University.Virtual and augmented reality in healthcare education (VARE) project report
Hatzidimitriadou, E., Taylor, J., Clark, N., Field, S., Reader, J., Buttery, A., Singh, B., Arealis, G. and Sirlantzis, K. 2022. Virtual and augmented reality in healthcare education (VARE) project report. Canterbury Canterbury Christ Church University.EMPOWERing older people and their communities to manage their own CARE (EMPOWERCARE): Evaluation study of a social innovation initiative across four European countries
Hatzidimitriadou, E., Wright, T., Stirrup, V., Kuzbit, P., Thompson, T., DeBraal, P, Burton, C., Price, A., Stein, M., Wells, G., Manship, S., Martin, A. and Chung, P. 2022. EMPOWERing older people and their communities to manage their own CARE (EMPOWERCARE): Evaluation study of a social innovation initiative across four European countries. International Journal of Integrated Care. https://doi.org/10.5334/ijic.ICIC22333
The DWELL Project: Development and evaluation of an innovative psychoeducational programme for people with type 2 diabetes
Chapman-Hatchett, A., Webster, J., Hatzidimitriadou, E., Manship, S., Moore, J. and Thompson, T. 2022. The DWELL Project: Development and evaluation of an innovative psychoeducational programme for people with type 2 diabetes.Effectiveness of robotic exoskeletons for improving gait in children with cerebral palsy: a systematic review
Hunt, M., Everaert, L., Brown, M., Muraru, L., Hatzidimitriadou, E. and Desloovere, K. 2022. Effectiveness of robotic exoskeletons for improving gait in children with cerebral palsy: a systematic review . Gait & Posture. 98, pp. 343-354. https://doi.org/10.1016/j.gaitpost.2022.09.082Experiences of intimate continence care and the impact on the family dyad relationship for people living at home with dementia and their co-resident family members
Cole, Laura, Drennan, Vari M., Manthorpe, Jill, Hatzidimitriadou, E. and Iliffe, S. 2022. Experiences of intimate continence care and the impact on the family dyad relationship for people living at home with dementia and their co-resident family members. Dementia: The International Journal for Social Research and Practice. https://doi.org/10.1177/14713012221076667Optimising health system capacity: A case study of community care staff's role transition in response to the coronavirus pandemic.
Martin, A. and Hatzidimitriadou, E. 2021. Optimising health system capacity: A case study of community care staff's role transition in response to the coronavirus pandemic. Health & Social Care in the Community. https://doi.org/10.1111/hsc.13653Overcoming the COVID-19 constraints on person-centred dementia care: a narrative inquiry of experiences of residential care staff in Belgium
Martin, A. and Hatzidimitriadou, E. 2021. Overcoming the COVID-19 constraints on person-centred dementia care: a narrative inquiry of experiences of residential care staff in Belgium.Mental health, trauma and wellbeing of forced and other migrants: effective responses at times of crisis
Hatzidimitriadou, E. 2021. Mental health, trauma and wellbeing of forced and other migrants: effective responses at times of crisis. in: Fouskas, T. (ed.) Immigrants, Asylum Seekers and Refugees in Times of Crises: B. An International Handbook on Migration, Asylum, Social Integration and Exclusion Athens, Greece European Public Law Organization (EPLO). pp. 765-788A national survey of UK healthcare professionals regarding their knowledge, experiences and training needs of assistive technology (AT)
Morris, R., Hatzidimitriadou, E., Manship, S., Stein, M., Parkin, C., Achille-Fauveau, S. and Laval, D. 2021. A national survey of UK healthcare professionals regarding their knowledge, experiences and training needs of assistive technology (AT).Online training in ‘assistive technology for posture and mobility’ for healthcare professionals
Stein, M., Hatzidimitriadou, E., Manship, S., Morris, R., Gallien, P., Petit, A., Achille-Fauveau, S., Laval, D. and Menard, L. 2021. Online training in ‘assistive technology for posture and mobility’ for healthcare professionals.Integrated dementia care: A qualitative evidence synthesis of the experiences of people living with dementia, informal carers and healthcare professionals.
Smith, R., Martin, A., Wright, T., Hulbert, S. and Hatzidimitriadou, E. 2021. Integrated dementia care: A qualitative evidence synthesis of the experiences of people living with dementia, informal carers and healthcare professionals. Archives of Gerontology and Geriatrics. 97, p. 104471. https://doi.org/S0167-4943(21)00134-5Uptake of, attitudes to and experiences of robotic assistive technology in health professionals, parents and carers of children and young adults with neurodisabilities: a protocol for a systematic review
Smith, R., Apps, J. and Hatzidimitriadou, E. 2021. Uptake of, attitudes to and experiences of robotic assistive technology in health professionals, parents and carers of children and young adults with neurodisabilities: a protocol for a systematic review. National Institute for Health Research.Training of professionals in assistive technologies: pedagogic issues and strategies (Formation des professionnels aux technologies d’assistance: Enjeux et stratégies pédagogiques)
Menard, L., Achille-Fauveau, S., Laval Quesney, D., Petit, A., Hatzidimitriadou, E., Stein, M., Manship, S., Morris, R. and Gallien, P. 2021. Training of professionals in assistive technologies: pedagogic issues and strategies (Formation des professionnels aux technologies d’assistance: Enjeux et stratégies pédagogiques).Novel robotic assistive technologies: choosing appropriate training for healthcare professionals
Ménard, L., Petit, A., Leblong, E., Stein, M., Hatzidimitriadou, E., Khemmar, R., Manship, S., Morris, R., Ragot, N. and Gallien, P. 2020. Novel robotic assistive technologies: choosing appropriate training for healthcare professionals. Modelling, Measurement and Control C. 81 (1-4), pp. 43-48. https://doi.org/10.18280/mmc_c.811-408The CASCADE project: exploring a ‘guest house’ concept
Smith, R., Wright, T., Martin, A. and Hatzidimitriadou, E. 2020. The CASCADE project: exploring a ‘guest house’ concept. Journal of Dementia Care. 28 (5), pp. 20-21.Contextual determinants of Intimate Partner Violence: a multi-level analysis in six European cities
Dias, N. G., Fraga, S., Soares, J., Hatzidimitriadou, E., Ioannidi-Kapolou, E., Lindert, J., Sundin, O., Toth, O., Barros, H. and Ribeiro, A. I. 2020. Contextual determinants of Intimate Partner Violence: a multi-level analysis in six European cities. International Journal of Public Health. https://doi.org/10.1007/s00038-020-01516-xParticipant experiences of the DWELL programme: focus group findings on motivation, experiences, facilitators and barriers
Manship, S., Hatzidimitriadou, E., Morris, R., Hulbert, S., Webster, J., Belmas, N. and Best, A. 2020. Participant experiences of the DWELL programme: focus group findings on motivation, experiences, facilitators and barriers. European Journal of Public Health. 30 (Supplement 5), p. v509. https://doi.org/10.1093/eurpub/ckaa165.1390Patient empowerment, eating behaviours and illness control: pre-post outcomes from DWELL delivery in UK and France
Morris, R., Hatzidimitriadou, E., Manship, S., Hulbert, S., Webster, J., Teke, J., Belmas, N., Best, A., Averous, V. and Cazier. J. 2020. Patient empowerment, eating behaviours and illness control: pre-post outcomes from DWELL delivery in UK and France. European Journal of Public Health. 30 (Supplement 5), p. v509. https://doi.org/10.1093/eurpub/ckaa165.1389The Diabetes and WELLbeing programme: protocol of a multi-site European complex intervention study
Hatzidimitriadou, E., Manship, S., Morris, R., Hulbert, S., Webster, J., Belmas, N., Best, A., Averous, V., Vanbosseghem, R. and Gijssel, M. 2020. The Diabetes and WELLbeing programme: protocol of a multi-site European complex intervention study. European Journal of Public Health. 30 (Supplement 5), p. v509. https://doi.org/10.1093/eurpub/ckaa165.138831.A. Workshop: A holistic co-produced approach to self-management of diabetes across four European countries
Hatzidimitriadou, E. 2020. 31.A. Workshop: A holistic co-produced approach to self-management of diabetes across four European countries. European Journal of Public Health. 30 (Supplement 5), p. v508. https://doi.org/10.1093/eurpub/ckaa165.1387The contribution of new technologies and robotics in assistive technology for disability: What training is required for healthcare professionals? (L'apport des Nouvelles Technologies et de la Robotique dans les Aides Techniques de Compensation du Handicap: Quelle formation pour les professionnels de santé?)
Menard, L., Petit, A., Leblong, E., Khemmar, R., Hatzidimitriadou, E., Manship, S., Stein, M., Morris, R., Ragot, N. and Gallien, P. 2020. The contribution of new technologies and robotics in assistive technology for disability: What training is required for healthcare professionals? (L'apport des Nouvelles Technologies et de la Robotique dans les Aides Techniques de Compensation du Handicap: Quelle formation pour les professionnels de santé?).Intimate partner violence and primary care and emergency use: the role of informal social support
Dias, N., Ribeiro, A., Henriques, A., Soares, J., Hatzidimitriadou, E., Ioannidi-Kapolou, E., Lindert, J., Sundin, O., Toth, O., Barros, H. and Fraga, S. 2020. Intimate partner violence and primary care and emergency use: the role of informal social support. Health and Social Work. 45 (2), pp. 91-100.