Evaluating AI adoption in healthcare: Insights from the information governance professionals in the United Kingdom.
Journal article
Olawade, David B, Weerasinghe, Kusal, Teke, J., Msiska, Maines, Boussios, S. and Hatzidimitriadou, E. 2025. Evaluating AI adoption in healthcare: Insights from the information governance professionals in the United Kingdom. International Journal of Medical Informatics. 199, p. 105909. https://doi.org/10.1016/j.ijmedinf.2025.105909
| Authors | Olawade, David B, Weerasinghe, Kusal, Teke, J., Msiska, Maines, Boussios, S. and Hatzidimitriadou, E. |
|---|---|
| Abstract | Artificial Intelligence (AI) is increasingly being integrated into healthcare to improve diagnostics, treatment planning, and operational efficiency. However, its adoption raises significant concerns related to data privacy, ethical integrity, and regulatory compliance. While much of the existing literature focuses on the clinical applications of AI, limited attention has been given to the perspectives of Information Governance (IG) professionals, who play a critical role in ensuring responsible and compliant AI implementation within healthcare systems. This study aims to explore the perceptions of IG professionals in Kent, United Kingdom, on the use of AI in healthcare delivery and research, with a focus on data governance, ethical considerations, and regulatory implications. A qualitative exploratory design was employed. Six IG professionals from NHS trusts in Kent were purposively selected based on their roles in compliance, data governance, and policy enforcement. Semi-structured interviews were conducted and thematically analysed using NVivo software, guided by the Unified Theory of Acceptance and Use of Technology (UTAUT). Thematic analysis revealed varying levels of AI knowledge among IG professionals. While participants acknowledged AI's potential to improve efficiency, they raised concerns about data accuracy, algorithmic bias, cybersecurity risks, and unclear regulatory frameworks. Participants also highlighted the importance of ethical implementation and the need for national oversight. AI offers promising opportunities in healthcare, but its adoption must be underpinned by robust governance structures. Enhancing AI literacy among IG teams and establishing clearer regulatory frameworks will be key to safe and ethical implementation. [Abstract copyright: Copyright © 2025 The Author(s). Published by Elsevier B.V. All rights reserved.] |
| Keywords | NHS policy; AI ethics; Artificial intelligence; Data security; Healthcare governance |
| Year | 2025 |
| Journal | International Journal of Medical Informatics |
| Journal citation | 199, p. 105909 |
| Publisher | Elsevier |
| ISSN | 1872-8243 |
| Digital Object Identifier (DOI) | https://doi.org/10.1016/j.ijmedinf.2025.105909 |
| Official URL | https://www.sciencedirect.com/science/article/pii/S1386505625001261 |
| Publication dates | |
| Online | 04 Apr 2025 |
| Publication process dates | |
| Accepted | 02 Apr 2025 |
| Deposited | 23 Apr 2025 |
| Publisher's version | License File Access Level Open |
| Output status | Published |
| Additional information | Publications router. |
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Martin, A. and Hatzidimitriadou, E. 2021. Optimising health system capacity: A case study of community care staff's role transition in response to the coronavirus pandemic. Health & Social Care in the Community. https://doi.org/10.1111/hsc.13653Overcoming the COVID-19 constraints on person-centred dementia care: a narrative inquiry of experiences of residential care staff in Belgium
Martin, A. and Hatzidimitriadou, E. 2021. Overcoming the COVID-19 constraints on person-centred dementia care: a narrative inquiry of experiences of residential care staff in Belgium.Mental health, trauma and wellbeing of forced and other migrants: effective responses at times of crisis
Hatzidimitriadou, E. 2021. Mental health, trauma and wellbeing of forced and other migrants: effective responses at times of crisis. in: Fouskas, T. (ed.) Immigrants, Asylum Seekers and Refugees in Times of Crises: B. An International Handbook on Migration, Asylum, Social Integration and Exclusion Athens, Greece European Public Law Organization (EPLO). pp. 765-788A national survey of UK healthcare professionals regarding their knowledge, experiences and training needs of assistive technology (AT)
Morris, R., Hatzidimitriadou, E., Manship, S., Stein, M., Parkin, C., Achille-Fauveau, S. and Laval, D. 2021. A national survey of UK healthcare professionals regarding their knowledge, experiences and training needs of assistive technology (AT).Online training in ‘assistive technology for posture and mobility’ for healthcare professionals
Stein, M., Hatzidimitriadou, E., Manship, S., Morris, R., Gallien, P., Petit, A., Achille-Fauveau, S., Laval, D. and Menard, L. 2021. Online training in ‘assistive technology for posture and mobility’ for healthcare professionals.Integrated dementia care: A qualitative evidence synthesis of the experiences of people living with dementia, informal carers and healthcare professionals.
Smith, R., Martin, A., Wright, T., Hulbert, S. and Hatzidimitriadou, E. 2021. Integrated dementia care: A qualitative evidence synthesis of the experiences of people living with dementia, informal carers and healthcare professionals. Archives of Gerontology and Geriatrics. 97, p. 104471. https://doi.org/S0167-4943(21)00134-5Uptake of, attitudes to and experiences of robotic assistive technology in health professionals, parents and carers of children and young adults with neurodisabilities: a protocol for a systematic review
Smith, R., Apps, J. and Hatzidimitriadou, E. 2021. Uptake of, attitudes to and experiences of robotic assistive technology in health professionals, parents and carers of children and young adults with neurodisabilities: a protocol for a systematic review. National Institute for Health Research.Training of professionals in assistive technologies: pedagogic issues and strategies (Formation des professionnels aux technologies d’assistance: Enjeux et stratégies pédagogiques)
Menard, L., Achille-Fauveau, S., Laval Quesney, D., Petit, A., Hatzidimitriadou, E., Stein, M., Manship, S., Morris, R. and Gallien, P. 2021. Training of professionals in assistive technologies: pedagogic issues and strategies (Formation des professionnels aux technologies d’assistance: Enjeux et stratégies pédagogiques).Novel robotic assistive technologies: choosing appropriate training for healthcare professionals
Ménard, L., Petit, A., Leblong, E., Stein, M., Hatzidimitriadou, E., Khemmar, R., Manship, S., Morris, R., Ragot, N. and Gallien, P. 2020. Novel robotic assistive technologies: choosing appropriate training for healthcare professionals. Modelling, Measurement and Control C. 81 (1-4), pp. 43-48. https://doi.org/10.18280/mmc_c.811-408The CASCADE project: exploring a ‘guest house’ concept
Smith, R., Wright, T., Martin, A. and Hatzidimitriadou, E. 2020. The CASCADE project: exploring a ‘guest house’ concept. Journal of Dementia Care. 28 (5), pp. 20-21.Contextual determinants of Intimate Partner Violence: a multi-level analysis in six European cities
Dias, N. G., Fraga, S., Soares, J., Hatzidimitriadou, E., Ioannidi-Kapolou, E., Lindert, J., Sundin, O., Toth, O., Barros, H. and Ribeiro, A. I. 2020. Contextual determinants of Intimate Partner Violence: a multi-level analysis in six European cities. International Journal of Public Health. https://doi.org/10.1007/s00038-020-01516-xParticipant experiences of the DWELL programme: focus group findings on motivation, experiences, facilitators and barriers
Manship, S., Hatzidimitriadou, E., Morris, R., Hulbert, S., Webster, J., Belmas, N. and Best, A. 2020. Participant experiences of the DWELL programme: focus group findings on motivation, experiences, facilitators and barriers. European Journal of Public Health. 30 (Supplement 5), p. v509. https://doi.org/10.1093/eurpub/ckaa165.1390Patient empowerment, eating behaviours and illness control: pre-post outcomes from DWELL delivery in UK and France
Morris, R., Hatzidimitriadou, E., Manship, S., Hulbert, S., Webster, J., Teke, J., Belmas, N., Best, A., Averous, V. and Cazier. J. 2020. Patient empowerment, eating behaviours and illness control: pre-post outcomes from DWELL delivery in UK and France. European Journal of Public Health. 30 (Supplement 5), p. v509. https://doi.org/10.1093/eurpub/ckaa165.1389The Diabetes and WELLbeing programme: protocol of a multi-site European complex intervention study
Hatzidimitriadou, E., Manship, S., Morris, R., Hulbert, S., Webster, J., Belmas, N., Best, A., Averous, V., Vanbosseghem, R. and Gijssel, M. 2020. The Diabetes and WELLbeing programme: protocol of a multi-site European complex intervention study. European Journal of Public Health. 30 (Supplement 5), p. v509. https://doi.org/10.1093/eurpub/ckaa165.138831.A. Workshop: A holistic co-produced approach to self-management of diabetes across four European countries
Hatzidimitriadou, E. 2020. 31.A. Workshop: A holistic co-produced approach to self-management of diabetes across four European countries. European Journal of Public Health. 30 (Supplement 5), p. v508. https://doi.org/10.1093/eurpub/ckaa165.1387The contribution of new technologies and robotics in assistive technology for disability: What training is required for healthcare professionals? (L'apport des Nouvelles Technologies et de la Robotique dans les Aides Techniques de Compensation du Handicap: Quelle formation pour les professionnels de santé?)
Menard, L., Petit, A., Leblong, E., Khemmar, R., Hatzidimitriadou, E., Manship, S., Stein, M., Morris, R., Ragot, N. and Gallien, P. 2020. The contribution of new technologies and robotics in assistive technology for disability: What training is required for healthcare professionals? (L'apport des Nouvelles Technologies et de la Robotique dans les Aides Techniques de Compensation du Handicap: Quelle formation pour les professionnels de santé?).Intimate partner violence and primary care and emergency use: the role of informal social support
Dias, N., Ribeiro, A., Henriques, A., Soares, J., Hatzidimitriadou, E., Ioannidi-Kapolou, E., Lindert, J., Sundin, O., Toth, O., Barros, H. and Fraga, S. 2020. Intimate partner violence and primary care and emergency use: the role of informal social support. Health and Social Work. 45 (2), pp. 91-100.