Optimising health system capacity: a case study of community care staff’s role transition in response to the coronavirus pandemic

Journal article


Martin, A. and Hatzidimitriadou, E. 2021. Optimising health system capacity: a case study of community care staff’s role transition in response to the coronavirus pandemic . Health & Social Care in the Community.
AuthorsMartin, A. and Hatzidimitriadou, E.
Abstract

The coronavirus disease (COVID-19) increased the demand for critical care spaces and the task for individual countries was to optimise the capacity of their health systems. Correlating governance and health system capacity to respond to global crises has subsequently garnered the pace in reviewing normalised forms of identifying health priorities. Aligning global health security and universal health security enhances the capacity and resilience of a health system. However, weak methods of governance hinder the alignment necessary for controlling infection spread and coping with the increase in demand for hospital critical care. A range of qualitative studies has explored staff experiences of providing care in hospitals amidst the COVID-19 pandemic. Nonetheless, limited understanding of the influence of governance on health and social care staff experiences in response to the COVID-19 pandemic exists. This case study aimed to explore the influence of health system governance on community care staff experiences of role transition in response to the COVID-19 pandemic in England. We used criterion sampling to include community care staff initially recruited to deliver a community integrated model of dementia care at two facilities repurposed in March 2020 to optimise hospital critical care space. Six community care staff participated in the narrative correspondence inquiry. A lack of control over resources, limitations in collective action in decision making and lack of a voice underpinned staff experiences of role transition in contexts of current crisis preparedness, transition shock and moral dilemmas. Health system governance influenced the disposition of community care staff’s role transition in response to the COVID-19 pandemic. Staff’s mere coping clouds the glass of wider issues in health system governance and capacity. The normative dominance that the control over resources and centrally determined health system priorities ordain require reviewing to enable optimal health and social care cross systems’ capacity and resilience.

KeywordsRole transition; Healthcare capacity; System governance; Coronavirus response; Case study
Year2021
JournalHealth & Social Care in the Community
PublisherWiley
ISSN0966-0410
1365-2524
FunderEuropean Regional Development Fund (ERDF)
Publication process dates
Accepted08 Nov 2021
Deposited11 Nov 2021
Accepted author manuscript
File Access Level
Restricted
Output statusIn press
References

Allen, V. L., & Van de Vliert, E. (Eds.). (2012). Role transitions: Explorations and explanations. Springer Science & Business Media.

Al Thobaity, A., & Alshammari, F. (2020). Nurses on the frontline against the COVID-19 pandemic: an Integrative review. Dubai Medical Journal, 3(3), 87-92.

Ardebili, M. E., Naserbakht, M., Bernstein, C., Alazmani-Noodeh, F., Hakimi, H., & Ranjbar, H. (2020). Healthcare providers experience of working during the COVID-19 pandemic: A qualitative study. American Journal of Infection Control.

Ashforth, B. E., Rogers, K. M., & Corley, K. G. (2011). Identity in organizations: Exploring cross-level dynamics. Organization science, 22(5), 1144-1156.

Attwood, M., Pedler, M., Pritchard, S., & Wilkinson, D. (2003). Leading change: A guide to whole systems working. Policy Press.

Bayraktar, Y., Özyılmaz, A., Toprak, M., Işık, E., Büyükakın, F., & Olgun, M. F. (2020). Role of the Health System in Combating Covid-19: Cross-Section Analysis and Artificial Neural Network Simulation for 124 Country Cases. Social Work in Public Health, 1-16.

Bhaskar, R., & Danermark, B. (2006). Metatheory, interdisciplinarity and disability research: a critical realist perspective. Scandinavian Journal of Disability Research, 8(4), 278-297.

Bigdeli, M., Rouffy, B., Lane, B. D., Schmets, G., & Soucat, A. (2020). Health systems governance: the missing links. BMJ Global Health, 5(8), e002533.

Carmeli, A., & Schaubroeck, J. (2008). Organisational crisis-preparedness: The importance of learning from failures. Long Range Planning, 41(2), 177-196.

Chargualaf, K. A. (2016). Situational transitions and military nurses: A concept analysis using the evolutionary method. Nursing Forum, 51(2), 125-135.

Dauncey, S. J., Kelly, P. A., Baykov, D., Skeldon, A. C., & Whyte, M. B. Rhythmicity of patient flow in an acute medical unit: relationship to hospital occupancy, 7-day working and the effect of COVID-19. QJM: An International Journal of Medicine.

Dowding, K. (2008). Agency and structure: Interpreting power relationships. Journal of Power, 1(1), 21-36.

Duchscher, J. E. B. (2009). Transition shock: The initial stage of role adaptation for newly graduated registered nurses. Journal of Advanced Nursing, 65(5), 1103-1113.

Fletcher, A. J. (2017). Applying critical realism in qualitative research: methodology meets method. International Journal of Social Research Methodology, 20(2), 181-194.

Florczak, K. L. (2016). Power relations: Their embodiment in research. Nursing Science Quarterly, 29(3), 192-196.

Grinyer, A. (2004). The narrative correspondence method: What a follow-up study can tell us about the longer term effect on participants in emotionally demanding research. Qualitative Health Research, 14(10), 1326-1341.

Grinyer, A., & Thomas, C. (2001). Young adults with cancer: The effect of the illness on parents and families. International Journal of Palliative Nursing, 7(4), 162-170.

Gorski, P. S. (2013). What is critical realism? And why should you care? Contemporary Sociology: A Journal of Reviews, 42(5), 658-670.

Hlatshwako, T. G., Shah, S. J., Kosana, P., Adebayo, E., Hendriks, J., Larsson, E. C., Hensel, D. J., Erausquin, J. T., Marks, M., Michielsen, K., Saltis, H., Francis, J. M., Wouters, E., & Tucker, J. D. (2021). Online health survey research during COVID-19. The Lancet Digital Health, 3(2), e76-e77.

Humphries, R. (2020). Integrating health and social care in the Covid-19 (coronavirus) response. The Kings Fund. https://www.kingsfund.org.uk/blog/2020/04/health-social-care-covid-1...

Kim, J. H. (2016). Narrative data analysis and interpretation: Flirting with data. In J. H. Kim (Ed), Understanding Narrative Inquiry, (pp.185-224). Sage Publications.

Kirchhof, P. (2020). A tale of two countries: how decentralized organization and long-term investment build resilient healthcare systems. European Heart Journal-Quality of Care and Clinical Outcomes, 6(3), 201-203.

Kvalnes Ø. (2019) Moral Dilemmas. In: Moral Reasoning at Work: Rethinking Ethics in Organizations. (11-19). Palgrave Pivot.

Lal, A., Erondu, N. A., Heymann, D. L., Gitahi, G., & Yates, R. (2020). Fragmented health systems in COVID-19: rectifying the misalignment between global health security and universal health coverage. The Lancet.

Lewis, R., Pereira, P., Thorlby, R., & Warburton, W. (2020). Understanding and sustaining the health care service shifts accelerated by COVID-19. The Health Foundation.
https://www.health.org.uk/publications/long-reads/understanding-and-...

Liu, Q., Luo, D., Haase, J. E., Guo, Q., Wang, X. Q., Liu, S., Xia, L., Lui, Z., Yang, J., & Yang, B. X. (2020). The experiences of health-care providers during the COVID-19 crisis in China: a qualitative study. The Lancet Global Health, 8(6), e790-e798.

Martin, D., Miller, A. P., Quesnel-Vallée, A., Caron, N. R., Vissandjée, B., & Marchildon, G. P. (2018). Canada's universal health-care system: achieving its potential. The Lancet, 391(10131), 1718-1735.

Meessen, B. (2020). Health system governance: welcoming the reboot. BMJ Global Health, 5(8), e002404.

Milligan, C. (2005). Placing narrative correspondence in the geographer's toolbox: insights from care research in New Zealand. New Zealand Geographer, 61(3), 213-224.

NHS England & NHS Improvement (2020). COVID-19 hospital discharge service requirements.
https://www.england.nhs.uk/coronavirus/publication/covid-19-hospital...

Meyer, R. M., & O’Brien‐Pallas, L. L. (2010). Nursing services delivery theory: an open system approach. Journal of Advanced Nursing, 66(12), 2828-2838.

Oliver, D. (2020). Covid-19: Hospital discharges during pandemic were often chaotic, says watchdog. BMJ 371:m4155

Organisation for Economic Co-operation and Development (2020, April 16). Beyond containment: Health systems responses to Covid-19 in the OECD.
https://www.oecd.org/coronavirus/policy-responses/beyond-containment...

Palinkas, L. A., Horwitz, S. M., Green, C. A., Wisdom, J. P., Duan, N., & Hoagwood, K. (2015). Purposeful sampling for qualitative data collection and analysis in mixed method implementation research. Administration and Policy in Mental Health and Mental Health Services Research, 42(5), 533-544.

Propper, C., & Phillips, N. (2020) Centralisation vs decentralisation: the disastrous confusion at the heart of Britain’s approach to coronavirus. Imperial College.
https://www.imperial.ac.uk/business-school/ib-knowledge/management/c...

Rickles, D., Hawe, P., & Shiell, A. (2007). A simple guide to chaos and complexity. Journal of Epidemiology & Community Health, 61(11), 933-937.

Riley, T., & Hawe, P. (2005). Researching practice: the methodological case for narrative inquiry. Health Education Research, 20(2), 226-236.

Saunders, B., Sim, J., Kingstone, T., Baker, S., Waterfield, J., Bartlam, B., Burroughs, H., & Jinks, C. (2018). Saturation in qualitative research: exploring its conceptualization and operationalization. Quality & Quantity, 52(4), 1893-1907.

Sorrell, S. (2018). Explaining sociotechnical transitions: A critical realist perspective. Research Policy, 47(7), 1267-1282.

Topp, S. M. (2020). Power and politics: the case for linking resilience to health system governance. BMJ Global Health, 5:e002891.

Tong, A., Sainsbury, P., & Craig, J. (2007). Consolidated criteria for reporting qualitative research (COREQ): a 32-item checklist for interviews and focus groups. International Journal for Quality in Health Care, 19(6), 349-357.

Vindrola-Padros, C., Andrews, L., Dowrick, A., Djellouli, N., Fillmore, H., Gonzalez, E. B., Javadi, D., Lewis-Jackson, S., Manby, L., Mitchinson, L., Symmons, S. M., Martin, S., Regenold, N., Robinson, H., Sumray, K., Singleton, G., Syversen, A., Vanderslott, S., & Johnson, G. (2020). Perceptions and experiences of healthcare workers during the COVID-19 pandemic in the UK. BMJ Open, 10(11), e040503.

Webster, P. (2020). Canada and COVID-19: learning from SARS. The Lancet, 395(10228), 936-937.

Weiner, B. J. (2020). A theory of organizational readiness for change. In P. Nilsen & S. A. Birken (Eds.), Handbook on Implementation Science (pp. 215-232). Edward Elgar Publishing.

Wenham, C., Katz, R., Birungi, C., Boden, L., Eccleston-Turner, M., Gostin, L., Guinto, R., Hellowell, M., Onarheim, K. H., Hutton, J., Kapilashrami, A., Mendenhall, E., Phelan, A., Tichenor, M., & Sridhar, D. (2019). Global health security and universal health coverage: from a marriage of convenience to a strategic, effective partnership. BMJ Global Health, 4(1), e001145.

White, K.R., Thompson, S. & Griffith, J.R. (2011). Transforming the Dominant Logic of Hospitals. In J. D. Blair & M. D. Fottler. (Eds.) Biennial Review of Health Care Management. Vol. 11. (pp. 133-145). Emerald Group Publishing Limited.

Yin, R. K. (2003). Case study research: Design and methods. Vol. 5. Applied Social Research Methods. (3rd ed.) Sage Publications.

Yi, X., Jamil, N. A. B., Gaik, I. T. C., & Fee, L. S. (2020). Community nursing services during the COVID-19 pandemic: the Singapore experience. British Journal of Community Nursing, 25(8), 390-395.

Permalink -

https://repository.canterbury.ac.uk/item/8z869/optimising-health-system-capacity-a-case-study-of-community-care-staff-s-role-transition-in-response-to-the-coronavirus-pandemic

  • 30
    total views
  • 1
    total downloads
  • 30
    views this month
  • 1
    downloads this month

Export as

Related outputs

Effectiveness of robotic exoskeletons for improving gait in children with cerebral palsy: A systematic review
Hunt, M., Everaert, L., Brown, M., Hatzidimitriadou, E. and Desloovere, K. 2021. Effectiveness of robotic exoskeletons for improving gait in children with cerebral palsy: A systematic review. Gait & Posture. 90 (S1), pp. 108-109. https://doi.org/10.1016/j.gaitpost.2021.09.055
A national survey of UK healthcare professionals regarding their knowledge, experiences and training needs of assistive technology (AT)​
Morris, R., Hatzidimitriadou, E., Manship, S., Stein, M., Parkin, C., Achille-Fauveau, S. and Laval, D. 2021. A national survey of UK healthcare professionals regarding their knowledge, experiences and training needs of assistive technology (AT)​.
Online training in ‘assistive technology for posture and mobility’ for healthcare professionals​
Stein, M., Hatzidimitriadou, E., Manship, S., Morris, R., Gallien, P., Petit, A., Achille-Fauveau, S., Laval, D. and Menard, L. 2021. Online training in ‘assistive technology for posture and mobility’ for healthcare professionals​.
Integrated dementia care: A qualitative evidence synthesis of the experiences of people living with dementia, informal carers and healthcare professionals.
Smith, R., Martin, A., Wright, T., Hulbert, S. and Hatzidimitriadou, E. 2021. Integrated dementia care: A qualitative evidence synthesis of the experiences of people living with dementia, informal carers and healthcare professionals. Archives of Gerontology and Geriatrics. 97, p. 104471. https://doi.org/S0167-4943(21)00134-5
Uptake of, attitudes to and experiences of robotic assistive technology in health professionals, parents and carers of children and young adults with neurodisabilities: a protocol for a systematic review
Smith, R., Apps, J. and Hatzidimitriadou, E. 2021. Uptake of, attitudes to and experiences of robotic assistive technology in health professionals, parents and carers of children and young adults with neurodisabilities: a protocol for a systematic review. National Institute for Health Research.
Training of professionals in assistive technologies: pedagogic issues and strategies (Formation des professionnels aux technologies d’assistance: Enjeux et stratégies pédagogiques)
Menard, L., Achille-Fauveau, S., Laval Quesney, D., Petit, A., Hatzidimitriadou, E., Stein, M., Manship, S., Morris, R. and Gallien, P. 2021. Training of professionals in assistive technologies: pedagogic issues and strategies (Formation des professionnels aux technologies d’assistance: Enjeux et stratégies pédagogiques).
Novel robotic assistive technologies: choosing appropriate training for healthcare professionals
Ménard, L., Petit, A., Leblong, E., Stein, M., Hatzidimitriadou, E., Khemmar, R., Manship, S., Morris, R., Ragot, N. and Gallien, P. 2020. Novel robotic assistive technologies: choosing appropriate training for healthcare professionals. Modelling, Measurement and Control C. 81 (1-4), pp. 43-48. https://doi.org/10.18280/mmc_c.811-408
The CASCADE project: exploring a ‘guest house’ concept
Smith, R., Wright, T., Martin, A. and Hatzidimitriadou, E. 2020. The CASCADE project: exploring a ‘guest house’ concept. Journal of Dementia Care. 28 (5), pp. 20-21.
Contextual determinants of Intimate Partner Violence: a multi-level analysis in six European cities
Dias, N. G., Fraga, S., Soares, J., Hatzidimitriadou, E., Ioannidi-Kapolou, E., Lindert, J., Sundin, O., Toth, O., Barros, H. and Ribeiro, A. I. 2020. Contextual determinants of Intimate Partner Violence: a multi-level analysis in six European cities. International Journal of Public Health. https://doi.org/10.1007/s00038-020-01516-x
Participant experiences of the DWELL programme: focus group findings on motivation, experiences, facilitators and barriers
Manship, S., Hatzidimitriadou, E., Morris, R., Hulbert, S., Webster, J., Belmas, N. and Best, A. 2020. Participant experiences of the DWELL programme: focus group findings on motivation, experiences, facilitators and barriers. European Journal of Public Health. 30 (Supplement 5), p. v509. https://doi.org/10.1093/eurpub/ckaa165.1390
Patient empowerment, eating behaviours and illness control: pre-post outcomes from DWELL delivery in UK and France
Morris, R., Hatzidimitriadou, E., Manship, S., Hulbert, S., Webster, J., Teke, J., Belmas, N., Best, A., Averous, V. and Cazier. J. 2020. Patient empowerment, eating behaviours and illness control: pre-post outcomes from DWELL delivery in UK and France. European Journal of Public Health. 30 (Supplement 5), p. v509. https://doi.org/10.1093/eurpub/ckaa165.1389
The Diabetes and WELLbeing programme: protocol of a multi-site European complex intervention study
Hatzidimitriadou, E., Manship, S., Morris, R., Hulbert, S., Webster, J., Belmas, N., Best, A., Averous, V., Vanbosseghem, R. and Gijssel, M. 2020. The Diabetes and WELLbeing programme: protocol of a multi-site European complex intervention study. European Journal of Public Health. 30 (Supplement 5), p. v509. https://doi.org/10.1093/eurpub/ckaa165.1388
The contribution of new technologies and robotics in assistive technology for disability: What training is required for healthcare professionals? (L'apport des Nouvelles Technologies et de la Robotique dans les Aides Techniques de Compensation du Handicap: Quelle formation pour les professionnels de santé?)
Menard, L., Petit, A., Leblong, E., Khemmar, R., Hatzidimitriadou, E., Manship, S., Stein, M., Morris, R., Ragot, N. and Gallien, P. 2020. The contribution of new technologies and robotics in assistive technology for disability: What training is required for healthcare professionals? (L'apport des Nouvelles Technologies et de la Robotique dans les Aides Techniques de Compensation du Handicap: Quelle formation pour les professionnels de santé?).
Intimate partner violence and primary care and emergency use: the role of informal social support
Dias, N., Ribeiro, A., Henriques, A., Soares, J., Hatzidimitriadou, E., Ioannidi-Kapolou, E., Lindert, J., Sundin, O., Toth, O., Barros, H. and Fraga, S. 2020. Intimate partner violence and primary care and emergency use: the role of informal social support. Health and Social Work. 45 (2), pp. 91-100.
Developing an integrated career and competence framework for whole systems approach to urgent and emergency care delivery
Martin, A. and Manley, K. 2019. Developing an integrated career and competence framework for whole systems approach to urgent and emergency care delivery. International Emergency Nursing. https://doi.org/10.1016/j.ienj.2019.06.007
An acquired or heritable connective tissue disorder? a review of hypermobile Ehlers Danlos Syndrome
Martin, A. 2019. An acquired or heritable connective tissue disorder? a review of hypermobile Ehlers Danlos Syndrome. European Journal of Medical Genetics. https://doi.org/10.1016/j.ejmg.2019.103672
The DWELL Project: development and evaluation of an innovative psychoeducational programme for people with type 2 diabetes
Manship, S., Hatzidimitriadou, E., Morris, R., Chapman-Hatchett, A., Webster, J. and Jasper, K. 2019. The DWELL Project: development and evaluation of an innovative psychoeducational programme for people with type 2 diabetes.
Training needs and development of online AT training for healthcare professionals in UK and France
Hatzidimitriadou, E., Stein, M., Parkin, C., Manship, S., Gallien, P. and Laval, D. 2019. Training needs and development of online AT training for healthcare professionals in UK and France.
A survey of assistive technology (AT) knowledge and experiences of healthcare professionals in the UK and France: challenges and opportunities for workforce development
Parkin, C., Hatzidimitriadou, E., Manship, S., Stein, M., Achille-Fauveau, S., Blot, J., Laval, D. and Delestre, C. 2019. A survey of assistive technology (AT) knowledge and experiences of healthcare professionals in the UK and France: challenges and opportunities for workforce development.
A literature review of the challenges encountered in the adoption of assistive technology (AT) and training of healthcare professionals
Manship, S., Hatzidimitriadou, E., Stein, M., Parkin, C., Raffray, M., Gallien, P. and Delestre, C. 2019. A literature review of the challenges encountered in the adoption of assistive technology (AT) and training of healthcare professionals.
The whole systems approach to integrating urgent and emergency care
Manley, K., Martin, A., Jackson, C. and Wright, T. 2015. The whole systems approach to integrating urgent and emergency care. Health Service Journal- for healthcare leaders.
A scoping review of gaps and priorities in dementia care in Europe
Martin, A., O'Connor, S. and Jackson, C. 2018. A scoping review of gaps and priorities in dementia care in Europe. Dementia: the international journal of social research and practice. https://doi.org/10.1177/1471301218816250
A realist synthesis of effective continuing professional development (CPD): a case study of healthcare practitioners' CPD
Manley, K., Martin, A., Jackson, C. and Wright, T. 2018. A realist synthesis of effective continuing professional development (CPD): a case study of healthcare practitioners' CPD. Nurse Education Today. 69, pp. 134-141.
A scoping review of staff training and education needs
Martin, A. and Jackson, C. 2018. A scoping review of staff training and education needs.
A qualitative evaluation study of the Sleep Project for unaccompanied asylum-seeking children in Kent, UK: listening to practitioners' experiences
Hatzidimitriadou, E. and Carr, H. 2018. A qualitative evaluation study of the Sleep Project for unaccompanied asylum-seeking children in Kent, UK: listening to practitioners' experiences. European Journal of Public Health. 28 (1). https://doi.org/10.1093/eurpub/cky047.150
Using participatory, practice development, Delphi and realist research approaches to understand how frontline teams can use the workplace to make sustainable improvements in the quality of their practice
Manley, K., Jackson, C., Martin, A. and Wright, T. 2018. Using participatory, practice development, Delphi and realist research approaches to understand how frontline teams can use the workplace to make sustainable improvements in the quality of their practice.
Psychosocial outcomes of the creative communications pilot project for people with dementia
Manship, S. and Hatzidimitriadou, E. 2016. Psychosocial outcomes of the creative communications pilot project for people with dementia.
Safety culture, quality improvement, realist evaluation (SCQIRE): evaluating the impact of the patient safety collaborative initiative
Manley, K., Jackson, C., McKenzie, C., Martin, A. and Wright, T. 2017. Safety culture, quality improvement, realist evaluation (SCQIRE): evaluating the impact of the patient safety collaborative initiative.
Patient safety, culture, leadership and improvement capability in frontline practice
Martin, A. and Manley, K. 2017. Patient safety, culture, leadership and improvement capability in frontline practice.
Evaluation of the sleep project for unaccompanied asylum-seeking children in Kent
Carr, H., Hatzidimitriadou, E. and Sango, P. 2017. Evaluation of the sleep project for unaccompanied asylum-seeking children in Kent. Canterbury Canterbury Christ Church University.
Scoping review of literature evidence on community Activation projects and their evaluation
Hatzidimitriadou, E. and Kent, R. 2018. Scoping review of literature evidence on community Activation projects and their evaluation. Canterbury Canterbury Christ Church University.
The impact of intimate partner violence on forgone healthcare: a population-based, multicentre European study
Costa, D., Hatzidimitriadou, E., Ioannidi-Kapolou, E., Lindert, J., Soares, J., Sundin, O., Toth, O. and Barros, H. 2018. The impact of intimate partner violence on forgone healthcare: a population-based, multicentre European study. The European Journal of Public Health. https://doi.org/10.1093/eurpub/cky167
Social support and intimate partner violence victimization among adults from six European countries
Dias, N., Costa, D., Soares, J., Hatzidimitriadou, E., Ioannidi-Kapolou, E., Lindert, J., Sundin, O., Toth, O., Barros, H. and Fraga, S. 2018. Social support and intimate partner violence victimization among adults from six European countries. Family Practice. https://doi.org/10.1093/fampra/cmy042
Developing standards for an integrated approach to workplace facilitation for interprofessional teams in health and social care contexts: a Delphi study
Martin, A. and Manley, K. 2017. Developing standards for an integrated approach to workplace facilitation for interprofessional teams in health and social care contexts: a Delphi study. Journal of Interprofessional Care. https://doi.org/10.1080/13561820.2017.1373080
Intimate partner violence: a study in men and women from six European countries
Costa, D., Soares, J., Lindert, J., Hatzidimitriadou, E., Sudin, O., Toth, O., Ioannidi-Kapolou, E. and Barros, H. 2015. Intimate partner violence: a study in men and women from six European countries. International Journal of Public Health. 60 (4), pp. 467-478. https://doi.org/10.1007/s00038-015-0663-1
Report on the ‘Health MOT Roadshow’ Community Health Check Project
Hossain, R., Wilson, C. and Hatzidimitriadou, E. 2016. Report on the ‘Health MOT Roadshow’ Community Health Check Project. Canterbury Canterbury Christ Church University.
“When I am out with her (befriender) I feel so good mentally and all my physical pains go unnoticed." Social prescribing in Bexley: pilot evaluation report
Palmer, D., Wheeler, J., Hendrix, E., Sango, P., Hatzidimitriadou, E., Canterbury Christ Church University and Mind in Bexley 2017. “When I am out with her (befriender) I feel so good mentally and all my physical pains go unnoticed." Social prescribing in Bexley: pilot evaluation report. Canterbury Canterbury Christ Church University.
Coping strategies of Turkish migrant women in the UK
Cakir, S. and Hatzidimitriadou, E. 2012. Coping strategies of Turkish migrant women in the UK.
Continuing to care: the needs and roles of older carers of people with dementia
Milne, A., Hatzidimitriadou, E. and Chryssanthopoulou, C. 2005. Continuing to care: the needs and roles of older carers of people with dementia.
Forgone healthcare and intimate partner violence: a study in six European urban centres
Costa, D., Hatzidimitriadou, E., Ioannidi-Kapolou, E., Lindert, J., Soares, J., Sundin, O., Toth, O. and Barros, H. 2014. Forgone healthcare and intimate partner violence: a study in six European urban centres.
The contribution of community singing groups to the well-being of older people: participant perspectives from the United Kingdom
Skingley, A., Martin, A. and Clift, S. 2016. The contribution of community singing groups to the well-being of older people: participant perspectives from the United Kingdom. Journal of Applied Gerontology. 35 (12), pp. 1302-1324. https://doi.org/10.1177/0733464815577141
Safe caseloads for adult community nursing services – an updated review of the evidence
Jackson, C., Wright, T. and Martin, A. 2016. Safe caseloads for adult community nursing services – an updated review of the evidence.
A qualitative analysis of migrant social workers’ work experiences and perceived prejudice from an empowering acculturative integration approach
Hatzidimitriadou, E. and Psoinos, M. 2017. A qualitative analysis of migrant social workers’ work experiences and perceived prejudice from an empowering acculturative integration approach. European Journal of Social Work. https://doi.org/10.1080/13691457.2017.1366299
Transforming the workforce through systems leadership and workplace facilitation of learning development and improvement
Manley, K. and Martin, A. 2016. Transforming the workforce through systems leadership and workplace facilitation of learning development and improvement. Enhancing Practice Conference: Unearthing the Architecture of Practice Patterns, Practice Development and the Co-Construction of Healthful Workplaces. Queen Margaret University, Edinburgh, Scotland
Using systems thinking to identify workforce enablers for a whole systems approach to urgent and emergency care delivery: a multiple case study
Manley, K., Martin, A., Jackson, C. and Wright, T. 2016. Using systems thinking to identify workforce enablers for a whole systems approach to urgent and emergency care delivery: a multiple case study. BMC Health Services Research. https://doi.org/10.1186/s12913-016-1616-y
Post-migration wellbeing, community activism and empowerment: the case of Turkish-speaking women in London
Hatzidimitriadou, E. and Cakir, S. 2013. Post-migration wellbeing, community activism and empowerment: the case of Turkish-speaking women in London. in: Gideon, J. and Thomas, F. (ed.) Migration, Health and Inequality London Zed Books. pp. 180-197
Managing equality and diversity in health care: the case of ethnic monitoring at St George's NHS Trust
Butler, C., Hatzidimitriadou, E. and Psoinos, M. 2010. Managing equality and diversity in health care: the case of ethnic monitoring at St George's NHS Trust.
Socioeconomic inequalities in victims of intimate partner violence in Europe
Costa, D., Soares, J., Lindert, J., Hatzidimitriadou, E., Sundin, O., Toth, O., Ioannidi-Kapolou, E., Degomme, O., Cervilla, J. and Barros, H. 2013. Socioeconomic inequalities in victims of intimate partner violence in Europe. European Journal of Public Health. 23 (1), p. 120. https://doi.org/10.1093/eurpub/ckt126.296
Continuing carers: developing a conceptual framework to explore their status & identity
Milne, A. and Hatzidimitriadou, E. 2014. Continuing carers: developing a conceptual framework to explore their status & identity.
‘Care for me at home’ A qualitative exploration of experiences of people receiving domiciliary (home) care in the London Borough of Bexley.
Palmer, D., Williams, L., Hatzidimitriadou, E., Hossain, R., Ball, C., Rigby, N., Hackett, L. and Hinds-Murray, A. 2015. ‘Care for me at home’ A qualitative exploration of experiences of people receiving domiciliary (home) care in the London Borough of Bexley. Bexley London Borough of Bexley.
Cultural capital and professional development experiences of migrant health and social care professionals
Hatzidimitriadou, E. and Psoinos, M. 2010. Cultural capital and professional development experiences of migrant health and social care professionals.
Review of domestic violence policies in England & Wales
Matczak, A., Hatzidimitriadou, E. and Lindsay, J. 2011. Review of domestic violence policies in England & Wales. London, U.K. Kingston University and St George's, University of London.
An exploration of cultural capital, labour market position and work experiences of migrant and refugee doctors in the UK
Hatzidimitriadou, E. and Psoinos, M. 2011. An exploration of cultural capital, labour market position and work experiences of migrant and refugee doctors in the UK.
Ethnic monitoring in healthcare services in the UK as a mechanism to address health disparities: a narrative review
Psoinos, M., Hatzidimitriadou, E., Butler, C. and Barn, R. 2011. Ethnic monitoring in healthcare services in the UK as a mechanism to address health disparities: a narrative review. London Swan IPI.
Informing the development of cultural and ethical competence in social work education
Gupta, A., Fook, J., Bhatti-Sinclair, K., Hatzidimitriadou, E. and Lee, Y. 2011. Informing the development of cultural and ethical competence in social work education. London, U.K. Social Policy and Social Work Subject Centre (SWAP).
Exploring how to optimise the professional contribution and enhance the psychosocial well-being of migrant and refugee healthcare professionals in the UK
Hatzidimitriadou, E. and Psoinos, M. 2012. Exploring how to optimise the professional contribution and enhance the psychosocial well-being of migrant and refugee healthcare professionals in the UK.
Transferability of locally collected research results: employing theoretical triangulation in a study on migrant social workers in the UK
Hatzidimitriadou, E. and Psoinos, M. 2012. Transferability of locally collected research results: employing theoretical triangulation in a study on migrant social workers in the UK.
Evidence of a gender effect in the impact of Intimate Partner Violence victimisation on health-related quality of life
Costa, D., Soares, J., Lindert, J., Hatzidimitriadou, E., Sundin, O., Toth, O., Ioannidi-Kapolou, E., Degomme, O., Cervilla, J. and Barros, H. 2012. Evidence of a gender effect in the impact of Intimate Partner Violence victimisation on health-related quality of life.
Developing a caseload model to reflect the complexity of district and community nursing
Wright, T., Jackson, C., Manley, K., Martin, A. and Leary, A. 2015. Developing a caseload model to reflect the complexity of district and community nursing. Primary Health Care. 25 (7), pp. 32-33. https://doi.org/10.7748/phc.25.7.32.e1057
The Cassandra project: recognising the multidimensional complexity of community nursing for workforce development
Jackson, C., Leary, A., Wright, T., Leadbetter, T., Manley, K. and Martin, A. 2015. The Cassandra project: recognising the multidimensional complexity of community nursing for workforce development. Canterbury Christ Church University England Centre for Practice Development.
Continuing professional development (CPD) for quality care: context, mechanisms, outcome and impact: Education Outcomes Framework: round 2 funding: final report January 2015
Jackson, C., Manley, K., Martin, A. and Wright, T. 2015. Continuing professional development (CPD) for quality care: context, mechanisms, outcome and impact: Education Outcomes Framework: round 2 funding: final report January 2015. Canterbury Christ Chruch University England Centre for Practice Development.
Transforming urgent & emergency care together: phase 1 final report
Manley, K., Jackson, C., Martin, A., Apps, J., Setchfield, I., Oliver, G., East Kent Hospitals University NHS Foundation Trust, South East Coast Ambulance Service and Ashford, NHS Canterbury & Coastal, NHS South Kent Coast and NHS Thanet Clinincal Commissioning Groups 2014. Transforming urgent & emergency care together: phase 1 final report. Canterbury, UK England Centre for Practice Development: Canterbury Christ Church University.
The Cassandra Project- building a sustainable workload activity model for future community and district nursing workforce capacity planning
Jackson, C., Leary, A., Manley, K., Wright, T. and Martin, A. 2015. The Cassandra Project- building a sustainable workload activity model for future community and district nursing workforce capacity planning.
Transforming urgent & emergency care together: developing standards for integrated facilitation in and about the workplace
Manley, K., Martin, A., Jackson, C., Wright, T. and Health Education Kent Surrey and Sussex 2015. Transforming urgent & emergency care together: developing standards for integrated facilitation in and about the workplace. Canterbury, UK Canterbury Christ Church University.
Evaluation of the totally touchable arts intervention project for sight impaired adults
Manship, S. and Hatzidimitriadou, E. 2015. Evaluation of the totally touchable arts intervention project for sight impaired adults. Canterbury Christ Church University.
Cultural capital during migration: findings from narrative interviews with academically and vocationally skilled adults with immigrant background in the UK - final report
Hatzidimitriadou, E. 2008. Cultural capital during migration: findings from narrative interviews with academically and vocationally skilled adults with immigrant background in the UK - final report. Canterbury European Centre for the Study of Migration and Social Care, University of Kent.
Cultural capital of second generation migrant women in the UK: reconstructing gendered experiences through biographical narratives
Hatzidimitriadou, E. 2008. Cultural capital of second generation migrant women in the UK: reconstructing gendered experiences through biographical narratives.
Domestic violence in Europe: study on determinants and characteristics of domestic violence in England
Lindsay, J. and Hatzidimitriadou, E. 2012. Domestic violence in Europe: study on determinants and characteristics of domestic violence in England.
Male and female physical intimate partner violence and socioeconomic position: a cross-sectional international multicentre study in Europe
Costa, D., Hatzidimitriadou, E., Ioannidi-Kapolou, E., Lindert, J., Soares, J., Sundin, O., Toth, O. and Barros, H. 2016. Male and female physical intimate partner violence and socioeconomic position: a cross-sectional international multicentre study in Europe. Public Health. 139, pp. 44-52. https://doi.org/10.1016/j.puhe.2016.05.001
A qualitative evaluation of psychosocial outcomes of the Creative Communications pilot project for people with dementia
Manship, S. and Hatzidimitriadou, E. 2015. A qualitative evaluation of psychosocial outcomes of the Creative Communications pilot project for people with dementia.
Editorial: User involvement and empowerment in health care practices with ethnic minority and migrant groups: a community approach
Garcia-Ramirez, M. and Hatzidimitriadou, E. 2009. Editorial: User involvement and empowerment in health care practices with ethnic minority and migrant groups: a community approach. International Journal of Migration, Health and Social Care. 5 (1), pp. 2-4. https://doi.org/10.1108/17479894200900001
'No one knows like we do' - the narratives of mental health service users trained as researchers
Palmer, D., Williams, L., White, S., Chenga, C., Calabria, V., Branch, D., Arundal, S., Storer, L., Ash, C., Cuthill, C., Bezuayehu, H. and Hatzidimitriadou, E. 2009. 'No one knows like we do' - the narratives of mental health service users trained as researchers. Journal of Public Mental Health. 8 (4), pp. 18-28. https://doi.org/10.1108/17465729200900024
Sozialraumliche Koordinaten beruflicher Orientierung. Hochqualifizierte der zweiten Generation in Deutschland und Grossbritannien
Schittenhelm, K. and Hatzidimitriadou, E. 2010. Sozialraumliche Koordinaten beruflicher Orientierung. Hochqualifizierte der zweiten Generation in Deutschland und Grossbritannien. in: Nohl, A., Schittenhelm, K., Schmidtke, O. and Weiss, A. (ed.) Kulturelles Kapital in der Migration: Hochqualifizierte Einwanderer und Einwanderinnen auf dem Arbeitsmarkt Wiesbaden, Germany VS Verlag. pp. 301-314
"Isn't he wonderful?" Exploring the contribution and conceptualization of older husbands as carers
Milne, A. and Hatzidimitriadou, E. 2003. "Isn't he wonderful?" Exploring the contribution and conceptualization of older husbands as carers. Ageing International. 28 (4), pp. 389-407. https://doi.org/10.1007/s12126-003-1011-y
Carers of older relatives in long term care: support needs and services
Milne, A., Hatzidimitriadou, E. and Chryssanthopoulou, C. 2004. Carers of older relatives in long term care: support needs and services. Generations Review. 14 (3), pp. 4-9.
Carers of older relatives in long term care: support needs and services
Milne, A., Hatzidimitriadou, E. and Chryssanthopoulou, C. 2004. Carers of older relatives in long term care: support needs and services. Generations Review.
Planning ahead: meeting the needs of older people with intellectual disabilities in the United Kingdom
Hatzidimitriadou, E. and Milne, A. 2005. Planning ahead: meeting the needs of older people with intellectual disabilities in the United Kingdom. Dementia: The International Journal for Social Research and Practice. 4 (3), pp. 341-359. https://doi.org/10.1177/1471301205055027
GP attitudes to early diagnosis of dementia: evidence of improvement
Hatzidimitriadou, E., Milne, A. and Hamilton-West, K. 2005. GP attitudes to early diagnosis of dementia: evidence of improvement. Aging & Mental Health. 9 (5), pp. 449-455. https://doi.org/10.1080/13607860500142762
Providing care for older people with learning disabilities
Hatzidimitriadou, E. and Milne, A. 2006. Providing care for older people with learning disabilities. in: Carnaby, S. (ed.) Intimate and Personal Care for People with Learning Disabilties London Jessica Kingsley. pp. 160-180
Learning in the real world? Exploring widening participation student views concerning the 'fit' between knowledge learnt and work practices
Forrester-Jones, R. and Hatzidimitriadou, E. 2007. Learning in the real world? Exploring widening participation student views concerning the 'fit' between knowledge learnt and work practices. Assessment & Evaluation in Higher Education. 31 (6), pp. 611-624. https://doi.org/10.1080/02602930600760181
Migrant women and welfare issues: diversity of experiences, challenges and opportunities
Hatzidimitriadou, E. 2007. Migrant women and welfare issues: diversity of experiences, challenges and opportunities. International Journal of Migration, Health and Social Care. 3 (3), pp. 2-5. https://doi.org/10.1108/17479894200700014
Community activism and empowerment of Turkish-speaking migrant women in London
Hatzidimitriadou, E. and Cakir, S. 2009. Community activism and empowerment of Turkish-speaking migrant women in London. International Journal of Migration, Health and Social Care. 5 (1), pp. 34-46. https://doi.org/10.1108/17479894200900005
Migration and ageing: settlement experiences and emerging care needs of older refugees in developed countries
Hatzidimitriadou, E. 2010. Migration and ageing: settlement experiences and emerging care needs of older refugees in developed countries. Hellenic Journal of Psychology. 7 (1), pp. 1-20.
Intimate partner violence in Europe: design and methods of a multinational study
Costa, D., Soares, J., Lindert, J., Hatzidimitriadou, E., Karlsson, A., Sundin, O., Toth, O., Ioannidi-Kapolou, E., Degomme, O., Cervilla, J. and Barros, H. 2013. Intimate partner violence in Europe: design and methods of a multinational study. Gaceta Sanitaria. 27 (6), pp. 558-561. https://doi.org/10.1016/j.gaceta.2013.03.001
From the asylum to the community: a longitudinal study of staff involved in the transition from Tone Vale Hospital to community-based services
Carpenter, J., Ring, C., Sangster, A., Cambridge, P. and Hatzidimitriadou, E. 2000. From the asylum to the community: a longitudinal study of staff involved in the transition from Tone Vale Hospital to community-based services. Journal of Mental Health. 9 (2), pp. 211-230. https://doi.org/10.1080/09638230050009203
Early diagnosis of dementia by GPs: an exploratory study of attitudes
Milne, A., Woolford, H., Mason, J. and Hatzidimitriadou, E. 2000. Early diagnosis of dementia by GPs: an exploratory study of attitudes. Aging & Mental Health. 4 (4), pp. 292-300. https://doi.org/10.1080/713649958
Making the complexity of community nursing visible: the Cassandra project
Jackson, C., Manley, K., Martin, A., Wright, T. and Leadbetter, T. 2015. Making the complexity of community nursing visible: the Cassandra project. British Journal of Community Nursing. 20 (3), pp. 126-133. https://doi.org/10.12968/bjcn.2015.20.3.126
Caring in later life: reviewing the role of older carers
Milne, A., Hatzidimitriadou, E., Chryssanthopoulou, C. and Owen, T. 2001. Caring in later life: reviewing the role of older carers. London Help the Aged.
Political ideology, helping mechanisms and empowerment of mental health self-help/mutual aid groups
Hatzidimitriadou, E. 2002. Political ideology, helping mechanisms and empowerment of mental health self-help/mutual aid groups. Journal of Community & Applied Social Psychology. 12 (4), pp. 271-285. https://doi.org/10.1002/casp.681
The caring in later life report: a secondary analysis of the 1995 General Household Survey
Milne, A. and Hatzidimitriadou, E. 2002. The caring in later life report: a secondary analysis of the 1995 General Household Survey. Quality in Ageing and Older Adults. 3 (3), pp. 3-15. https://doi.org/10.1108/14717794200200017
Gaining access to and working with self-help groups in mental health
Hatzidimitriadou, E. 2003. Gaining access to and working with self-help groups in mental health. in: Cochrane, S. (ed.) Where You Stand Affects Your Point of View: Emancipatory Approaches to Mental Health Research: Notes from SPN Study Day 12 June 2003 UK Social Perspectives Network.
Intimate partner violence and health-related quality of life in European men and women: findings from the DOVE study
Costa, D., Hatzidimitriadou, E., Ioannidi-Kapolou, E., Lindert, J., Soares, J., Sundin, O., Toth, O. and Barros, H. 2015. Intimate partner violence and health-related quality of life in European men and women: findings from the DOVE study. Quality of Life Research. 24 (2), pp. 463-471.
Engagement-related process factors in services for street-connected children and young people in low and middle income countries: a thematic synthesis
Coren, E., Hossain, R., Ramsbotham, K., Martin, A. and Pardo Pardo, J. 2014. Engagement-related process factors in services for street-connected children and young people in low and middle income countries: a thematic synthesis. London International Initiative for Impact Evaluation (3ie).
Interventions for promoting reintegration and reducing harmful behaviour and lifestyles in street-connected children and young people
Coren, E., Hossain, R., Pardo Pardo, J., Veras, M., Chakraborty, K., Harris, H. and Martin, A. 2013. Interventions for promoting reintegration and reducing harmful behaviour and lifestyles in street-connected children and young people. The Cochrane Library. https://doi.org/10.1002/14651858.CD009823.pub2
Physical intimate partner violence in Europe: results from a population-based multi-center study in six countries
Costa, D., Hatzidimitriadou, E., Ioannidi-Kapolou, E., Lindert, J., Soares, J., Sundin, O., Toth, O. and Barros, H. 2015. Physical intimate partner violence in Europe: results from a population-based multi-center study in six countries. International Journal of Epidemiology. 44 (S1), p. 264. https://doi.org/10.1093/ije/dyv096.500
"Tangled wires in the head": older migrant Chinese's perception of mental illness in Britain
Li, S., Hatzidimitriadou, E. and Psoinos, M. 2014. "Tangled wires in the head": older migrant Chinese's perception of mental illness in Britain. Journal of Aging Studies. 30 (1), pp. 73-86. https://doi.org/10.1016/j.jaging.2014.04.001
Cultural health capital and professional experiences of overseas doctors and nurses in the UK
Hatzidimitriadou, E. and Psoinos, M. 2014. Cultural health capital and professional experiences of overseas doctors and nurses in the UK. Diversity and Equality in Health and Care. 11 (1), pp. 35-47.
Evaluation of co-production processes in a community-based mental health project in Wandsworth
Hatzidimitriadou, E., Mantovani, N. and Keating, F. 2012. Evaluation of co-production processes in a community-based mental health project in Wandsworth. Kingston upon Thames Kingston University and St George's, University of London.
Ageing in the English countryside: is it good for your health?
Milne, A., Hatzidimitriadou, E. and Wiseman, J. 2004. Ageing in the English countryside: is it good for your health?
Health and quality of life among older people in rural England: exploring the impact and efficacy of policy
Milne, A., Hatzidimitriadou, E. and Wiseman, J. 2007. Health and quality of life among older people in rural England: exploring the impact and efficacy of policy. Journal of Social Policy. 36 (3), pp. 477-495. https://doi.org/10.1017/S0047279407001055
ADAPT: European research project on a smart electric wheelchair, development of training on new assisting technologies (ADAPT : projet de recherche européen sur un fauteuil roulant électrique intelligent, développement de formations sur les nouvelles technologies d'assistance)
Menard, L., Laval, D., Petit, A., Achille-Fauveau, S., Laforest, C., Gallien, P., Surmont, T., Khemmar, R., Hatzidimitriadou, E., Stein, M., Manship, S. and Morris, R. 2000. ADAPT: European research project on a smart electric wheelchair, development of training on new assisting technologies (ADAPT : projet de recherche européen sur un fauteuil roulant électrique intelligent, développement de formations sur les nouvelles technologies d'assistance).