‘Doing the best we can’: Registered Nurses' experiences and perceptions of patient safety in intensive care during COVID-19

Journal article


Stayt L., Merriman, Clair, Bench, Suzanne, Price, A., Vollam, Sarah, Walthall, Helen, Credland, Niki, Gerber, Karin and Calovski, Vid 2022. ‘Doing the best we can’: Registered Nurses' experiences and perceptions of patient safety in intensive care during COVID-19. Journal of Advanced Nursing. 78 (10), pp. 3371-3384. https://doi.org/10.1111/jan.15419
AuthorsStayt L., Merriman, Clair, Bench, Suzanne, Price, A., Vollam, Sarah, Walthall, Helen, Credland, Niki, Gerber, Karin and Calovski, Vid
AbstractTo explore registered nurses' experiences of patient safety in intensive care during COVID-19. A qualitative interview study informed by constructivism. Semi-structured interviews were conducted and audio-recorded with 19 registered nurses who worked in intensive care during COVID-19 between May and July 2021. Interviews were transcribed verbatim and thematically analysed utilizing framework. Two key themes were identified. 'On a war footing'-an unprecedented situation which describes the situation nurses faced, and the actions are taken to prepare for the safe delivery of care. 'Doing the best we can'-Safe Delivery of Care which describes the ramifications of the actions taken on short- and long-term patient safety including organization of care, missed and suboptimal care and communication. Both themes were embedded in the landscape of Staff Well-being and Peer Support. Nurses reported an increase in patient safety risks which they attributed to the dilution of skill mix and fragmentation of care. Nurses demonstrated an understanding of the holistic and long-term impacts on patient safety and recovery from critical illness. This study explored the perceived impact of COVID-19 on patient safety in intensive care from a nursing perspective. Dilution of skill mix, where specialist critical care registered nurses were diluted with registered nurses with no critical care experience, and the fragmentation of care was perceived to lead to reduced quality of care and increased adverse events and risk of harm which were not consistently formally reported. Furthermore, nurses demonstrated a holistic and long-term appreciation of patient safety. These findings should be considered as part of future nursing workforce modelling and patient safety strategies by intensive care leaders and managers. No public or patient contribution to this study. The study aims and objectives were developed in collaboration with health care professionals. [Abstract copyright: © 2022 The Authors. Journal of Advanced Nursing published by John Wiley & Sons Ltd.]
KeywordsNursing; Patient safety; Intensive care; ICU; COVID-19; Coronavirus
Year2022
JournalJournal of Advanced Nursing
Journal citation78 (10), pp. 3371-3384
PublisherWiley
ISSN0309-2402
1365-2648
Digital Object Identifier (DOI)https://doi.org/10.1111/jan.15419
Official URLhttps://onlinelibrary.wiley.com/doi/10.1111/jan.15419
Publication dates
Online20 Aug 2022
Publication process dates
Deposited11 Aug 2022
Accepted03 Aug 2022
Publisher's version
License
Output statusPublished
References

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Price, A. M., Collins, T. and Gallagher, A. 2003. Nursing care of the acute head injury: a review of the evidence. Nursing In Critical Care. 8 (3), pp. 126-133. https://doi.org/10.1046/j.1478-5153.2003.00019.x
The nurses' perspective of psychological care given to patients in ITU: what helps or hinders
Price, A. M. 2002. The nurses' perspective of psychological care given to patients in ITU: what helps or hinders.
Implementing a nurse-led ventilatory weaning protocol for long-term patients
Price, A. M. 2001. Implementing a nurse-led ventilatory weaning protocol for long-term patients.
Psychological care in intensive care: the nurses' view
Price, A. M. 2001. Psychological care in intensive care: the nurses' view.
Nurse-led weaning from mechanical ventilation: where's the evidence?
Price, A. M. 2001. Nurse-led weaning from mechanical ventilation: where's the evidence? Intensive and Critical Care Nursing. 17 (3), pp. 167-176. https://doi.org/10.1054/iccn.2001.1557
Alteration in cardiovascular function: care of the patient with septic shock
Price, A. M. and Kavanagh, D. 2001. Alteration in cardiovascular function: care of the patient with septic shock. in: Cox, C. and Reyes-Hughes, A. (ed.) Clinical Effectiveness in Practice Basingstoke Palgrave Macmillan. pp. 59-68
Nurse-led weaning from mechanical ventilation: where's the evidence?
Price, A. M. 2000. Nurse-led weaning from mechanical ventilation: where's the evidence?
Our journey with clinical supervision in an intensive care unit
Price, A. M. and Chalker, M. 2000. Our journey with clinical supervision in an intensive care unit. Intensive and Critical Care Nursing. 16 (1), pp. 51-56. https://doi.org/10.1054/iccn.1999.1475
Implementing clinical supervision in a district general hospital
Price, A. M. 1999. Implementing clinical supervision in a district general hospital.