Intensive care nurse-family engagement from a global perspective: A qualitative multi-site exploration.
Journal article
Naef, Rahel, Brysiewicz, Petra, Mc Andrew, Natalie S, Beierwaltes, Patricia, Chiang, Vico, Clisbee, David, de Beer, Jennifer, Honda, Junko, Kakazu, Shota, Nagl-Cupal, Martin, Price, A., Richardson, Sandra, Richardson, Anna, Tehan, Tara, Towell-Barnard, Amanda and Eggenberger, Sandra 2021. Intensive care nurse-family engagement from a global perspective: A qualitative multi-site exploration. Intensive and Critical Care Nursing. https://doi.org/S0964-3397(21)00070-7
Authors | Naef, Rahel, Brysiewicz, Petra, Mc Andrew, Natalie S, Beierwaltes, Patricia, Chiang, Vico, Clisbee, David, de Beer, Jennifer, Honda, Junko, Kakazu, Shota, Nagl-Cupal, Martin, Price, A., Richardson, Sandra, Richardson, Anna, Tehan, Tara, Towell-Barnard, Amanda and Eggenberger, Sandra |
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Abstract | Critical illness is distressing for families, and often results in negative effects on family health that influence a family's ability to support their critically ill family member. Although recent attention has been directed at improving care and outcomes for families of critically ill patients, the manner in which nurses engage with families is not fully understood. To describe nurses' perceptions and practices of family engagement in adult intensive care units from a global perspective. A qualitative-descriptive multi-site design using content analysis. The study was conducted in 26 intensive care units of 12 urban, metropolitan, academic medical centers in ten countries, spanning five continents. A total of 65 registered nurses (77% women, age of M = 39.5, SD = 11.4 years) participated. Most held intensive care certification (72%) and had worked on average 10 (SD = 9.6) years in the ICU. Semi-structured, individual interviews (M = 38.4 min, SD = 12.0) were held with ICU nurses at the hospital (94%) or their home using an interview guide. Qualitative interview data were analysed using inductive content analysis. We found that nurse-family engagement was an ebb and flow of relational power that needed to be carefully negotiated and balanced, with nurses holding and often exerting more power than families. Constant fluctuations in nurses' practices of engagement occurred in day-to-day practice from shift-to-shift and from nurse-to-nurse. Family engagement was dependent on individual nurses' attitudes and perceptions of family, the patient's condition, and workload. Lastly, family engagement was shaped by the ICU context, with team culture, collaborative relationships, unit structures and organizational resources either enabling or limiting nurses' ability to engage with families. This global study provides an in-depth understanding of the way nurses engage with families in ICU and reflects many different cultures and health systems. We found that nurse-family engagement was marked by a shifting, yet often unequal power distribution in the nurse-family relationship, inconsistent nurse engagement practices, both of which resulted in variable family engagement in intensive care. Our research contributes a detailed description of engagement as practiced in the everyday delivery of health care. A more concentrated team effort, based on a shared culture and defined framework of family care is needed to ensure that families of critically ill persons are fully engaged in all aspects of intensive care. [Abstract copyright: Copyright © 2021 The Author(s). Published by Elsevier Ltd.. All rights reserved.] |
Keywords | Critical care nursing; Family engagement; Family involvement; Family nursing; Family-centered care; Intensive Care Units; Qualitative content analysis |
Year | 2021 |
Journal | Intensive and Critical Care Nursing |
Publisher | Elsevier |
ISSN | 1532-4036 |
Digital Object Identifier (DOI) | https://doi.org/S0964-3397(21)00070-7 |
https://doi.org/10.1016/j.iccn.2021.103081 | |
Official URL | https://www.sciencedirect.com/science/article/pii/S0964339721000707 |
Funder | British Association of Critical Care Nurses |
Publication dates | |
Online | 08 Jun 2021 |
Publication process dates | |
Deposited | 12 Apr 2021 |
Accepted | 05 Apr 2021 |
Accepted author manuscript | License File Access Level Open |
Publisher's version | License |
Output status | Published |
References | AKROUTE, A. R. & BONDAS, T. 2016. Critical care nurses and relatives of elderly patients in |
Additional information | Publications router: Date 2021-04-05 of type 'accepted_date' included in notification. |
Page range | 103081 |
https://repository.canterbury.ac.uk/item/8x70x/intensive-care-nurse-family-engagement-from-a-global-perspective-a-qualitative-multi-site-exploration
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Accepted author manuscript
210318_Manuscript_FamEng_ICCN_final accepted.pdf | ||
License: CC BY-NC-ND | ||
File access level: Open |
Publisher's version
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License: CC BY-NC-ND 4.0 |
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