Social media, transport chaos and a volcanic ash cloud

Journal article


Watson, H. 2011. Social media, transport chaos and a volcanic ash cloud. Journal of Homeland Security.
AuthorsWatson, H.
Abstract

The eruption of the Eyjafjallajokull volcano in Iceland caused the spread of an ash plume across Europe, leading to widespread closure of European air space, affecting passengers across the globe. This paper explores the use of social media by members of the public to respond to the transportation chaos. By making use of illustrations, this paper provides evidence to show how social media influences the emergence of social capital, in the form of information potential, during a disaster situation. Furthermore the paper seeks to highlight both the positive and negative impacts of the public’s use of social media at this time. This paper is not the result of a full empirical study; rather it is a starting point to highlight how some people are turning to digital technology to respond to adversity, by doing so this paper aims to encourage researchers to conduct further research into this field.

Keywordssocial media, communication, disaster, social capital
Year2011
JournalJournal of Homeland Security
Publication process dates
Deposited23 Feb 2012
Output statusPublished
References

Allan, S. (2006). Online News. Berkshire: Open University Press.
BBC. (2010). Volcanic Ash: Flight Chaos to continue into the weekend. Retrieved from: http://news.bbc.co.uk/1/hi/8623534.stm
Campbell, S.W. and Park, Y.J. (2008). Social Implications of Mobile Telephony: The Rise of Personal Communication Society. Sociology Compass, 2(2): 371-87.
Castells, M. (2007). Communication, Power and Counter-Power in the Network Society. International Journal of Communication , 1: 238-266.
Coleman, J. (1990). Foundations of Social Theory. USA: Harvard University Press.
Deuze, M. (2006). Participation, Remediation, Bricolage: Considering Principal Components of a Digital Culture. The Information Society, 22: 63-75.
Dynes, R. (2006). Social Capital: Dealing with Emergencies. Homeland Security Affairs, 2(2): 1-26.
Follow the Money. (2010). Volcanic ash causes disruption in Europe..like a Cayce prediciton. Retrieved from: http://seeker401.wordpress.com/2010/04/17/volcanic-ash-causes-disrup...
Gillmor, D. (2006). We The Media: Grassroots Journalism By the People, for the People. Sebastopol: O'Reilly.
International Air Transport Association (2010). IATA Economic Briefing: The Impact of Eyjafallakull’s Volcanis Ash Plume. Retireved from: http://www.iata.org/whatwedo/Documents/economics/Volcanic-Ash-Plume-...
Lenhart, A., Purcell, K., Smith, A. and Zickuhr, K. (2010). Social Media and Mobile Internet Use Among Teens and Young Adults. PEW Internet and American Life Project. Retrieved from: http://pewinternet.org/~/media//Files/Reports/2010/PIP_Social_Media_...
Madden, M. (2010). Older Adults and Social Media. PEW Internet and American Life Project. Retrieved from: http://www.pewinternet.org/~/media//Files/Reports/2010/Pew%20Interne...
Matthews, P. (2010). Stranded in Europe. Retrieved from: http://strandedineeurope.blogspot.com/
Office for National Statistics, (2010). Statistical Bulletin: Internet Access 2010.Retireved From: http://www.statistics.gov.uk/pdfdir/iahi0810.pdf
O’Neil, N. (2010). European Ash Cloud Clogs Facebook’s Stream For Second Day. Retrieved From: http://www.allfacebook.com/european-ash-cloud-clogs-facebooks-stream...
Purcell, K., Rainie, L., Mitchell, A., Rosensteil, M., and Olmstead, K. (2010). Understanding the participatory news consumer: How internet and cell phone users have turned news into a social experience. PEW Internet and American Life Project. Retrieved from: http://www.pewinternet.org/~/media//Files/Reports/2010/PIP_Understan...
Rainie, L. (2010). Internet, broadband, and cell phone statistics. PEW Internet and American Life Project. Retrieved from: http://www.pewinternet.org/~/media//Files/Reports/2010/PIP_December0...
Rainey, S. (2010). Missive: Bringing Together Women Who Write About Politics.
Rosen, J. (2008, July 14). A Most Useful Definition of Citizen Journalism. Retrieved From: http://journalism.nyu.edu/pubzone/weblogs/pressthink/2008/07/14/a_mo...
Special Eurobarometer 335, (2010). E-communications Household Survey. Retrieved From: http://ec.europa.eu/information_society/policy/ecomm/doc/library/ext...
Stranded in Europe (2010). Stranded in Europe. Retrieved From: http://www.facebook.com/pages/Stranded-in-Europe/111703722197369?ref...
When Volcanoes Erupt (2010). When Volcanoes Erupt: A Survival Guide for Stranded Travelers. Retrieved From: http://www.facebook.com/group.php?gid=111731495524306&v=wall

Permalink -

https://repository.canterbury.ac.uk/item/86849/social-media-transport-chaos-and-a-volcanic-ash-cloud

  • 9
    total views
  • 0
    total downloads
  • 2
    views this month
  • 0
    downloads this month

Export as

Related outputs

How to Twitter a tragedy
Watson, H. 2009. How to Twitter a tragedy. Spiked.