The virtual concert-goer: Audience perspectives on remote music performances

Journal article

Ppali, S., Branch, B., Boem, A., Ppali, E., Scorer, M., Ang, C., Turchet, L. and Covaci, A. 2025. The virtual concert-goer: Audience perspectives on remote music performances. Proceedings of the ACM on Human-Computer Interaction. 9 (7), pp. 1-30. https://doi.org/10.1145/3757431
AuthorsPpali, S., Branch, B., Boem, A., Ppali, E., Scorer, M., Ang, C., Turchet, L. and Covaci, A.
AbstractOur work explores how audiences perceive and engage with remote music events. The shift to digital platforms has transformed the live music experience, leading to the rise of remote music performances. Following the COVID-19 pandemic, platforms such as Twitch have been repurposed and surged in popularity as meaningful outlets for live music dissemination. Concurrently, novel platforms specifically crafted for music events have begun to emerge. Understanding the preferences and challenges of remote music audiences is crucial because it guides the development of platforms that effectively answer varied user needs, which could enhance overall engagement and shape the future of music consumption. For this, we employed a qualitative multi-method approach, including a survey, interviews, and event observations, to start mapping the design space of remote music performances and capture a wide spectrum of audience perspectives. Our findings reveal audience engagement patterns in remote music events across different digital platforms, highlighting unmet needs, desires as well as opportunities for future HCI work in this area.
KeywordsHuman-centred computing; Human computer interaction (HCI); HCI design and evaluation methods; User studies
Year2025
JournalProceedings of the ACM on Human-Computer Interaction
Journal citation9 (7), pp. 1-30
PublisherAssociation for Computing Machinery (ACM)
ISSN2573-0142
Digital Object Identifier (DOI)https://doi.org/10.1145/3757431
Official URLhttps://dl.acm.org/doi/10.1145/3757431
FunderEuropean Union?s Horizon 2020 Research and Innovation Programme
Publication dates
Online16 Oct 2025
Print18 Oct 2025
Publication process dates
Deposited27 Oct 2025
Publisher's version
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File Access Level
Open
Output statusPublished
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