Unboxing maturity models: A set-theoretic perspective on e-government configurations over time

Journal article

Iannacci, F., Karanasios, S., Viscusi, G., McManus, R., Rupietta, C. and Tan, C. W. 2024. Unboxing maturity models: A set-theoretic perspective on e-government configurations over time. The Journal of Strategic Information Systems. 34 (1), p. 101874. https://doi.org/10.1016/j.jsis.2024.101874
AuthorsIannacci, F., Karanasios, S., Viscusi, G., McManus, R., Rupietta, C. and Tan, C. W.
Abstract

This study conceptualizes e-Government maturity from the theoretical lens of strategic change. Drawing on a multiplicity of theories, it undertakes a fuzzy-set Qualitative Comparative Analysis of the drivers of e-Government maturity over the 2010-2020 decade. It bypasses partially conflicting findings about the contribution of human capital to high levels of e-Government development by showcasing instead two configurations of conditions where human capital investments become a non-trivial necessary condition over time. Theoretical, methodological, and practical implications are discussed by zooming in on the configurational patterns emerging over time and, by extension, refining the notion of ‘turning point’ discussed in the literature.

KeywordsE-government maturity; Change models; Theoretical multiplicity; Configurational theorizing; fsQCA
Year2024
JournalThe Journal of Strategic Information Systems
Journal citation34 (1), p. 101874
PublisherElsevier
ISSN0963-8687
1873-1198
Digital Object Identifier (DOI)https://doi.org/10.1016/j.jsis.2024.101874
Official URLhttps://www.sciencedirect.com/science/article/pii/S0963868724000568
Publication dates
Online28 Nov 2024
Publication process dates
Accepted28 Oct 2024
Deposited05 Dec 2024
Accepted author manuscript
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Open
Output statusPublished
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