Performance steering wheel: A framework for hospitality performance measurements

Conference paper

Osinaike, A. 2024. Performance steering wheel: A framework for hospitality performance measurements.
AuthorsOsinaike, A.
TypeConference paper
KeywordsHospitality; Performance measurement
Year2024
ConferenceICOT 2024, June 26-29th, Corfu, Greece.
Official URLhttps://iatour.org/icot2024/
Related URLhttps://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fiatour.org%2Ficot2024%2Fwp-content%2Fuploads%2F2024%2F06%2FBook-of-Abstracts-ICOT2024-FINAL.pdf&data=05%7C02%7Cshola.osinaike%40canterbury.ac.uk%7Cadc8fc9154014ba94a4008dc8c4bdcbb%7C0320b2da22dd4dab8c216e644ba14f13%7C0%7C0%7C638539505961490679%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=%2Bq2BjRrf2l%2FSin0XO00V7zIAQbmXHl0Os6L7h2yda%2FY%3D&reserved=0
Publication process dates
Deposited10 Jul 2024
Permalink -

https://repository.canterbury.ac.uk/item/9857z/performance-steering-wheel-a-framework-for-hospitality-performance-measurements

  • 434
    total views
  • 0
    total downloads
  • 107
    views this month
  • 0
    downloads this month

Export as

Related outputs

Global food waste management status and strategic organisational commitment in the hotel and food services sector
Osinaike, A., Kalubadanage, A. and Chatibura, D. 2025. Global food waste management status and strategic organisational commitment in the hotel and food services sector. in: Edurne Jimenez Ruiz, A., Bhartiya, S. and Rudkouskaya, V. (ed.) Building Sustainable Tourism Communities: A Blueprint for the Future Abingdon Routledge. pp. 175- 192
Employer branding in the global hotel industry: A strategic approach for competitiveness and talent management
Osinaike, A. 2025. Employer branding in the global hotel industry: A strategic approach for competitiveness and talent management.
Exploring food waste management practices in the hospitality sector: Insights from Nigeria and Sri Lanka
Osinaike, A., Kalubadanage, A. and Chatibura, D. 2025. Exploring food waste management practices in the hospitality sector: Insights from Nigeria and Sri Lanka.
Sustainable food waste management: A phenomenological insight from the UK hospitality and food service sector (HaFS)
Osinaike, A., Kalubadanage, A. and Chatibura, D. 2025. Sustainable food waste management: A phenomenological insight from the UK hospitality and food service sector (HaFS).
Sexual harassment awareness and strategic organisational commitment in hotels: Evidence from two developing countries
Osinaike, A., Oriade, A. and Adebayo, A.D. 2024. Sexual harassment awareness and strategic organisational commitment in hotels: Evidence from two developing countries.
Osun-Osogbo Festival, stakeholder typologies and participation in indigenous cultural events
Osinaike, A. and Oriade, A. 2024. Osun-Osogbo Festival, stakeholder typologies and participation in indigenous cultural events.
Destination personality, destination image and ethnocentrism: Are Nigerians travelling within Nigeria?
Oriade, A., Osinaike, A. and Adebayo, A.D. 2024. Destination personality, destination image and ethnocentrism: Are Nigerians travelling within Nigeria?
Motivations of mountain tourism: Slovakian domestic tourist perspectives
Osinaike, S., Thomas, L. and Weiszerova, E. 2024. Motivations of mountain tourism: Slovakian domestic tourist perspectives.
Have your say! Public perception of sustainability of space tourism: a netnography approach
Osinaike, A., Adebayo, A.., Shahgholian, A. and Oriade, A. 2024. Have your say! Public perception of sustainability of space tourism: a netnography approach.
Hospitality workforce trends
A. Osinaike and L. Thomas 2024. Hospitality workforce trends. in: Alastair Morrison and Dimitrios Buhali (ed.) Routledge Handbook of Trends and Issues in Global Tourism London Routledge. pp. 253-264
Employees conformance behaviour to sexual harassment and organisational strategic commitment: An empirical study of hotel professionals from Nigeria and Ghana
Osinaike, A. and Ade Oriade 2023. Employees conformance behaviour to sexual harassment and organisational strategic commitment: An empirical study of hotel professionals from Nigeria and Ghana.
Redefining performance measurement system in small and medium independent accommodation. A phenomenological approach
Osinaike, A. 2023. Redefining performance measurement system in small and medium independent accommodation. A phenomenological approach.
Sustainability in space tourism: A netnography approach
Adebayo, A., Shahgholian, A., Osinaike, A. and Oriade, A. 2023. Sustainability in space tourism: A netnography approach.
Can I do my job in peace? Hotel employees’ wellbeing in the face of sexual harassment awareness and organisational commitment
Osinaike, A., Oriade, A. and Adebayo, A. 2023. Can I do my job in peace? Hotel employees’ wellbeing in the face of sexual harassment awareness and organisational commitment. Journal of Travel Research. 63 (8), pp. 2005-2022. https://doi.org/10.1177/00472875231202178
Social distancing in the homes of queuing: Reopening theme parks
Lorna Thomas, Shola Osinaike and Tara Brown 2022. Social distancing in the homes of queuing: Reopening theme parks. in: Priyakrushna Mohanty, Anukrati Sharma, James Kennell and Azizul Hassan (ed.) Emerald Handbook of Destination Recovery in Tourism and Hospitality Leeds Emerald. pp. 417-432
Sustainability awareness, management practices and organisational culture in hotels: Evidence from developing countries
Osinaike, A., Aduhene, K., Oriade, A. and Wang, Y. 2020. Sustainability awareness, management practices and organisational culture in hotels: Evidence from developing countries. International Journal of Hospitality Management. https://doi.org/10.1016/j.ijhm.2020.102699
An exploratory study of revenue management practice in Nigeria’s small and medium-sized hotels
Osinaike, A. 2020. An exploratory study of revenue management practice in Nigeria’s small and medium-sized hotels . International Journal of Management Practice. https://doi.org/10.1504/IJMP.2021.10036324
Rave and hardstyle festival attendance motivations: a case study of Defqon.1 weekend festival
Muhs, C., Osinaike, S. and Thomas, L. 2020. Rave and hardstyle festival attendance motivations: a case study of Defqon.1 weekend festival. International Journal of Event and Festival Management. 11 (2), pp. 161-180. https://doi.org/10.1108/IJEFM-07-2019-0036
Revenue management and pricing strategies in Nigeria small and medium-sized hotels (SMH)
Osinaike, S. 2019. Revenue management and pricing strategies in Nigeria small and medium-sized hotels (SMH).
An exploratory study on revenue management practice in Nigeria small and medium hotels
Osinaike, S. 2018. An exploratory study on revenue management practice in Nigeria small and medium hotels.
Connecting critical success factors (CSF) and business excellence- an exploration of hospitality and tourism SMEs
Osinaike, S. 2017. Connecting critical success factors (CSF) and business excellence- an exploration of hospitality and tourism SMEs.
Business operations management
Osinaike, A. 2016. Business operations management. in: Operations Management in the Travel Industry CABI.