Breaking barriers: A novel framework to evaluate usability of accessibility applications

Book chapter


Azhar, H., Islam, T. and Marczak, J. 2023. Breaking barriers: A novel framework to evaluate usability of accessibility applications. in: 36th International BCS Human-Computer Interaction Conference British Computer Society. pp. 23-33
AuthorsAzhar, H., Islam, T. and Marczak, J.
Abstract

In today's digital landscape, there is a growing recognition of the significance of accessibility in ensuring that all users can participate fully and enjoy a seamless experience. Numerous external applications, websites, and platforms have emerged to enhance accessibility for individuals with disabilities. However, much of the existing research on accessibility evaluation often employ automated tools that test user interfaces against the well-established W3C Accessibility Guidelines. While such evaluations are valuable in identifying accessibility shortcomings and encouraging adherence to established guidelines, they may not fully capture the diverse and nuanced needs of users with disabilities. This paper introduced a novel framework which takes a comprehensive approach to accessibility evaluation. It considers not only the presence of accessibility features but also their complexity and practical usability. The framework acknowledges that the accessibility of an application goes beyond the presence of isolated features; It also considers the contextual knowledge required for users to fully navigate and utilise these features. This approach enables a more comprehensive evaluation that surpasses technical compliance and explores the practicality and effectiveness of accessibility solutions in real-world situations.

KeywordsUX (user experience); Usability; Accessibility; Disability; Mobile apps
Page range23-33
Year2023
Book title36th International BCS Human-Computer Interaction Conference
PublisherBritish Computer Society
Output statusPublished
ISSN1477-9358
Publication dates
OnlineAug 2023
Publication process dates
Deposited07 Jun 2024
Digital Object Identifier (DOI)https://doi.org/10.14236/ewic/BCSHCI2023.3
Official URLhttps://www.scienceopen.com/hosted-document?doi=10.14236/ewic/BCSHCI2023.3
Related URLhttps://ewic.bcs.org/
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File Access Level
Open
Event36th International BCS Human-Computer Interaction Conference (BCS HCI 23)
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