Exploring online social support groups, part 2

Journal article

Hassett, A., Wagg, A. and Callanan, M. 2022. Exploring online social support groups, part 2. 13 (1). https://doi.org/10.1891/CL.2021-0014

Publication dates
Authors	Hassett, A., Wagg, A. and Callanan, M.
Abstract	Background: Facebook support groups are becoming frequently used by mothers to support them with breastfeeding. Aim: To explore how breastfeeding mothers make sense of and interpret their experiences of online social support groups, and the perceived impact of group use. Method: Ten semi-structured telephone interviews were conducted, data transcribed, and analysed using Interpretative Phenomenological Analysis. Results: This article reports on two of four themes. Breastfeeding women seek different types of support at different times in their breastfeeding journey, and the groups were seen to offer emotional, technical, informational, and experiential support. Professional support was sought for ‘major’ issues, but the experiences of like-minded others were important for most women, managing the day-to-day challenges and emotions when becoming a mother and breastfeeding. They provide a community of likeminded people who support the mother to build confidence and provide reassurance that normalises breastfeeding and leads to reciprocity and activism. Conclusion: Mothers appreciated the informational, emotional, and experiential support that the online groups offered; support that provided confidence, reassurance, and normalised breastfeeding.
Keywords	Breastfeeding support; Online support; Peer support; Lactation
Year	2022
Journal citation	13 (1)
Publisher	Springer
ISSN	2158-0782
	2158-0537
Digital Object Identifier (DOI)	https://doi.org/10.1891/CL.2021-0014
Official URL	https://connect.springerpub.com/content/sgrcl/13/1/24
Print	01 Feb 2022
Publication process dates
Accepted	01 Dec 2021
Deposited	27 Apr 2022
Accepted author manuscript	article 2 same as publication.pdf License CC BY-NC-ND 4.0
Output status	Published

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Exploring online social support groups, part 2

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