Online social support group use by breastfeeding mothers: a content analysis

Journal article

Wagg, A., Callanan, M. and Hassett, A. 2019. Online social support group use by breastfeeding mothers: a content analysis. Heliyon. 5 (3). https://doi.org/10.1016/j.heliyon.2019.e01245

Publication dates
Authors	Wagg, A., Callanan, M. and Hassett, A.
Abstract	Background: Breastfeeding is a public health priority and lack of breastfeeding support a contributing factor to the low initiation and continuation rates in the UK. Online social support group are being increasingly utilised by breastfeeding mothers and research into this phenomenon is only now emerging. Aim: To document and describe the posts made within an online breastfeeding support group. Method: The posts made to an online breastfeeding support group between the 1st and 7th November 2016 were recorded using an unobtrusive non-participant design, and subject to systematic message content analysis. Themes related to topics of discussion were deduced from the data and concepts of social support used to analyse the data. Results: The group received 501 posts over the week (m=72, range 20-93 a day) and was accessed 24 hours a day. Eighty-two percent received comments (m=12, range 0-415, SD=24) and 93% received likes (m=11, range 0-641, SD=42). The group was used from pregnancy and until the child was over 2 years old. The majority of infants discussed were age 6 weeks to 6 months old. Informational support was the greatest reason for use (65%) followed by esteem support (18%) and emotional support (10%). Thirteen topics of conversation were identified. Conclusion: Mothers are using online social support groups in their thousands to seek information from people in similar situations. Not only do they pose questions but they discuss a range of parenting and breastfeeding topics in an environment that aims to support and facilitate responses. The impact of this support avenue within the wider context of professional, family, and offline support warrants further investigation through a qualitative approach.
Year	2019
Journal	Heliyon
Journal citation	5 (3)
Publisher	Elsevier
Digital Object Identifier (DOI)	https://doi.org/10.1016/j.heliyon.2019.e01245
Print	09 Mar 2019
Publication process dates
Deposited	20 Feb 2019
Accepted	13 Feb 2019
Accepted author manuscript	18001_ online social support groupWagg Callanan and Hassett 2019 (1)(a).pdf
Output status	Published
Additional information	Heliyon is an open access journal

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