Reappraising maturity models in e-government research: the trajectory-turning point theory
Iannacci, F. 2019. Reappraising maturity models in e-government research: the trajectory-turning point theory. The Journal of Strategic Information Systems.
Drawing on the notion of alignment, this paper endeavors to reappraise e-Government maturity models in the English system of criminal justice. It argues that e-Government maturity models are characterized by relatively-stable trajectories which are punctuated by radical shifts toward full-blown e-Government transformation. Far from being a prescriptive and linear process, e-Government maturity is an unpredictable process where turning points (or radical shifts) play a crucial role in the e-Government strategizing process.
Theoretical and practical implications are discussed by developing a new theory of e-Government maturity that explains the twists and turns of e-Government strategizing.
|Keywords||Alignment; maturity model; process theory; turning point; generative mechanisms; improvisational capabilities|
|Journal||The Journal of Strategic Information Systems|
|Online||18 Feb 2019|
|Publication process dates|
|Deposited||19 Feb 2019|
|Accepted||06 Feb 2019|
|Accepted author manuscript|
|Contributors||Iannacci, F., Seepma, A., Carolien, d. and Andrea, R.|
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