Reappraising maturity models in e-government research: the trajectory-turning point theory

Journal article


Iannacci, F. 2019. Reappraising maturity models in e-government research: the trajectory-turning point theory. The Journal of Strategic Information Systems.
AuthorsIannacci, F.
Abstract

Drawing on the notion of alignment, this paper endeavors to reappraise e-Government maturity models in the English system of criminal justice. It argues that e-Government maturity models are characterized by relatively-stable trajectories which are punctuated by radical shifts toward full-blown e-Government transformation. Far from being a prescriptive and linear process, e-Government maturity is an unpredictable process where turning points (or radical shifts) play a crucial role in the e-Government strategizing process.

Theoretical and practical implications are discussed by developing a new theory of e-Government maturity that explains the twists and turns of e-Government strategizing.

KeywordsAlignment; maturity model; process theory; turning point; generative mechanisms; improvisational capabilities
Year2019
JournalThe Journal of Strategic Information Systems
PublisherElsevier
ISSN0963-8687
Official URLhttps://doi.org/10.1016/j.jsis.2019.02.001
Publication dates
Online18 Feb 2019
Publication process dates
Deposited19 Feb 2019
Accepted06 Feb 2019
Accepted author manuscript
Output statusPublished
ContributorsIannacci, F., Seepma, A., Carolien, d. and Andrea, R.
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