Using Twitter to collect feedback from users

Conference paper


Clark, I. 2013. Using Twitter to collect feedback from users.
AuthorsClark, I.
TypeConference paper
Description

Presentation on using Twitter as an 'innovative feedback method' for the 2013 M25 Customer Service Group Conference, "Professionalism and Engagement in Customer Service".

Year2013
ConferenceProfessionalism and Engagement in Customer Service: an M25 Customer Service Group Conference
Official URLhttp://www.slideshare.net/iclark/using-twitter-to-collect-feedback-from-users
Related URLhttp://www.cpd25.ac.uk/events/this-is-a-test-event/
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Publication process dates
Deposited03 Mar 2014
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https://repository.canterbury.ac.uk/item/87159/using-twitter-to-collect-feedback-from-users

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