Evaluating e-government in Malaysia: an importance-performance grid analysis (IPA) of citizens and service providers

Journal article


Wong, M., Philip, G. and Fearon, C. 2009. Evaluating e-government in Malaysia: an importance-performance grid analysis (IPA) of citizens and service providers. International Journal of Electronic Business. 7 (2), pp. 105-129. https://doi.org/10.1504/IJEB.2009.024623
AuthorsWong, M., Philip, G. and Fearon, C.
Year2009
JournalInternational Journal of Electronic Business
Journal citation7 (2), pp. 105-129
ISSN1470-6067
Digital Object Identifier (DOI)https://doi.org/10.1504/IJEB.2009.024623
Publication process dates
Deposited01 Mar 2011
Output statusPublished
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https://repository.canterbury.ac.uk/item/84z25/evaluating-e-government-in-malaysia-an-importance-performance-grid-analysis-ipa-of-citizens-and-service-providers

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