Bureaucratic control versus professional autonomy: decision making in NHS Direct

Conference poster


Ruston, A. 2003. Bureaucratic control versus professional autonomy: decision making in NHS Direct.
AuthorsRuston, A.
TypeConference poster
Year2003
ConferenceBSA Medical Sociology Group Annual Conference 2003
Publication process dates
Deposited24 Feb 2011
Permalink -

https://repository.canterbury.ac.uk/item/84y7x/bureaucratic-control-versus-professional-autonomy-decision-making-in-nhs-direct

  • 63
    total views
  • 0
    total downloads
  • 0
    views this month
  • 0
    downloads this month

Export as

Related outputs

Gypsies/Travellers and health: risk categorisation versus being ‘at risk’
Ruston, A. and Smith, D. 2013. Gypsies/Travellers and health: risk categorisation versus being ‘at risk’. Health, Risk & Society. https://doi.org/10.1080/13698575.2013.764974
Women's beliefs about CHD: barriers to assessing and managing personal risk
Ruston, A. 2002. Women's beliefs about CHD: barriers to assessing and managing personal risk.
CPD for complementary medicine: is the self-assessment approach the way forward?
Ruston, A., Clayton, J. and Ruston, A. 2003. CPD for complementary medicine: is the self-assessment approach the way forward? Homeopathy in Practice. 2003 (April), pp. 10-12.
CPD for complementary medicine: current practice and problems
Ruston, A., Clayton, J. and Ruston, A. 2003. CPD for complementary medicine: current practice and problems. Homeopathy in Practice. 2003 (Jan.), pp. 18-22.
Pharmacists within the primary health care team: realising the potential. An epidemiological review of chronic diseases
Sloane, H., Tremble, H., Ruston, A., Calnan, M. and Lowen, N. 1998. Pharmacists within the primary health care team: realising the potential. An epidemiological review of chronic diseases. London Royal Pharmaceutical Society of Great Britain.
Pharmacists within the primary health care team: realising the potential. A literature review of research
Sloane, H., Tremble, H., Ruston, A., Calnan, M. and Lowen, N. 1998. Pharmacists within the primary health care team: realising the potential. A literature review of research. London Royal Pharmaceutical Society of Great Britain.
Women and CHD: perceptions of the role of exercise and diet in the development of CHD
Ruston, A. 2005. Women and CHD: perceptions of the role of exercise and diet in the development of CHD.
Women and CHD
Ruston, A. 2004. Women and CHD.
Isolation – a threat and means of spatial control: risk and protection in a deprived neighbourhood
Ruston, A. 2006. Isolation – a threat and means of spatial control: risk and protection in a deprived neighbourhood.
Greenwich and Bexley Council on alcohol: young peoples' HIV/Alcohol Project evaluation report
Ruston, A. and Clift, S. 1995. Greenwich and Bexley Council on alcohol: young peoples' HIV/Alcohol Project evaluation report.
Meeting the contraceptive needs of young people in Greenwich
Ruston, A. and Pitzalla, D. 1995. Meeting the contraceptive needs of young people in Greenwich.
Future structure of West Kent Medical Audit Advisory Group
Ruston, A. 1996. Future structure of West Kent Medical Audit Advisory Group.
WaSSP (Women and 'safer sex' promotion). Report to South Thames (East) Regional Office
Ruston, A. 1996. WaSSP (Women and 'safer sex' promotion). Report to South Thames (East) Regional Office.
Community nurses' experience of a clinical effectiveness programme. Report to the South Thames Clinical Effectiveness Programme
Ruston, A. 1997. Community nurses' experience of a clinical effectiveness programme. Report to the South Thames Clinical Effectiveness Programme.
Implementation of guidelines for the Management of Leg Ulcers in the Community Project. Report to the South Thames Clinical Effectiveness Programme
Ruston, A. 1997. Implementation of guidelines for the Management of Leg Ulcers in the Community Project. Report to the South Thames Clinical Effectiveness Programme.
Consumer views of midwifery services
Coakley, L., Ruston, A. and Woodward, L. 2000. Consumer views of midwifery services.
Meeting the needs of carers of head injured people: report to Headway East Kent
Ruston, A. 2000. Meeting the needs of carers of head injured people: report to Headway East Kent.
CPD in complementary medicine: findings of a national survey: report to the Department of Health
Ruston, A. and Clayton, J. 2000. CPD in complementary medicine: findings of a national survey: report to the Department of Health.
Understanding women's experiences and perceptions of CHD: report to the BUPA Foundation
Ruston, A. and Clayton, J. 2001. Understanding women's experiences and perceptions of CHD: report to the BUPA Foundation.
Sexual health services audit: report for Maidstone Weald PCT
Ruston, A. 2003. Sexual health services audit: report for Maidstone Weald PCT.
Promoting Health in Medway: the role of voluntary sector organisations: report to Medway CVS
Ruston, A. 2003. Promoting Health in Medway: the role of voluntary sector organisations: report to Medway CVS.
The Research Governance Framework: facilitating its operationalisation in primary, community and social care: report to Southwark PCT
Meerabeau, L., Ruston, A. and Clayton, J. 2003. The Research Governance Framework: facilitating its operationalisation in primary, community and social care: report to Southwark PCT.
Prevention activities amongst statutory and voluntary sector organisations working with children and young people
Ruston, A. 2004. Prevention activities amongst statutory and voluntary sector organisations working with children and young people.
Bexley: social audit
Clayton, J. and Ruston, A. 2004. Bexley: social audit.
Implementing clinical effectiveness: generalising the findings of a project based approach to implementing clinical guidelines for the management of leg ulcers
Ruston, A. and Lawes, A. 1999. Implementing clinical effectiveness: generalising the findings of a project based approach to implementing clinical guidelines for the management of leg ulcers. Audit Trends. 7 (1), pp. 5-10.
Health, risk and divergence: lay and institutional strategies for preventing and managing disease
Ruston, A. 2008. Health, risk and divergence: lay and institutional strategies for preventing and managing disease.
Identifying and managing risk: the influence of male relatives’ experiences of coronary heart disease on women’s risk management strategies
Ruston, A. 2008. Identifying and managing risk: the influence of male relatives’ experiences of coronary heart disease on women’s risk management strategies.
Life after traumatic brain injury; family's experiences
Ruston, A. 2008. Life after traumatic brain injury; family's experiences.
Risk and protection: CAM (Complementary and Alternative Medicine) use in the NHS
Ruston, A., Cant, S. and Watts, P. 2009. Risk and protection: CAM (Complementary and Alternative Medicine) use in the NHS.
Expert versus lay risk discourses in public health: Implications for disease prevention
Ruston, A. 2009. Expert versus lay risk discourses in public health: Implications for disease prevention.
Risk, rationality and culpability: Who is really to blame if you die of a heart attack?
Ruston, A. 2009. Risk, rationality and culpability: Who is really to blame if you die of a heart attack?
Delivering the Public Health Agenda: What needs to be done to effectively harness the voluntary and community sector's contribution
Ruston, A. 2009. Delivering the Public Health Agenda: What needs to be done to effectively harness the voluntary and community sector's contribution.
Delivering a community based education for gypsies: university and community partnership
Ruston, A. 2010. Delivering a community based education for gypsies: university and community partnership.
Women and CHD: inequality in provision of preventative health services
Ruston, A. 2002. Women and CHD: inequality in provision of preventative health services.
Voluntary sector's role in prevention
Ruston, A. 2004. Voluntary sector's role in prevention.
Women's beliefs about coronary heart disease: managing personal risk
Ruston, A. 2002. Women's beliefs about coronary heart disease: managing personal risk.
Professionals' perceptions of the importance of joint working in tackling health inequalities in a London borough
Clayton, J. and Ruston, A. 2004. Professionals' perceptions of the importance of joint working in tackling health inequalities in a London borough.
Voluntary and statutory sector partnerships in the prevention of CHD: can 'compacts' address the barriers to joint working
Ruston, A. 2004. Voluntary and statutory sector partnerships in the prevention of CHD: can 'compacts' address the barriers to joint working.
Access book and choice: public perceptions of choice
Ruston, A. 2005. Access book and choice: public perceptions of choice.
The effect of the new GMS contract on the extended primary care team - findings from a qualitative study
Ruston, A. 2006. The effect of the new GMS contract on the extended primary care team - findings from a qualitative study.
The new general medical services (GMS) contract: appreciative inquiry: interprofessional collaboration and quality improvement, a recipe for innovation?
Ruston, A., Clayton, J. and Lamb, B. 2006. The new general medical services (GMS) contract: appreciative inquiry: interprofessional collaboration and quality improvement, a recipe for innovation?
Professional behaviour in a machine bureaucracy
Ruston, A. 2006. Professional behaviour in a machine bureaucracy.
Life after traumatic brain injury: the carer's trajectory
Ruston, A. 2007. Life after traumatic brain injury: the carer's trajectory.
Transforming general practice: organisational change in response to a pay for performance contract
Ruston, A. 2007. Transforming general practice: organisational change in response to a pay for performance contract.
Research Governance Framework: views of researchers in primary, community and social care
Meerabeau, E., Ruston, A. and Clayton, J. 2004. Research Governance Framework: views of researchers in primary, community and social care.
Fostering clinical engagement and medical leadership and aligning cultural values: an evaluation of a general practice specialty trainee integrated training placement in a primary care trust
Ruston, A. and Tavabie, A. 2010. Fostering clinical engagement and medical leadership and aligning cultural values: an evaluation of a general practice specialty trainee integrated training placement in a primary care trust. Quality in Primary Care. 18 (4), pp. 263-268.
Women's interpretation of cardiac symptoms at the time of their cardiac event: The effect of co-occurring illness
Ruston, A. and Clayton, J. 2007. Women's interpretation of cardiac symptoms at the time of their cardiac event: The effect of co-occurring illness. European Journal of Cardiovascular Nursing. 6 (4), pp. 321-328. https://doi.org/10.1016/j.ejcnurse.2007.04.002
Expert versus lay risk discourses in public health: implications for disease prevention
Ruston, A. 2009. Expert versus lay risk discourses in public health: implications for disease prevention. The International Journal of Interdisciplinary Social Sciences. 4 (9), pp. 37-50.